Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
both of them arrived in good condition and well packed. kids are really happy
very fun and good for smaller rooms too, however the lazer that makes the stars. can shine in your eyes a bit, but too weak to be dangerous
The shipping was surprisingly quick!! Box was a litle banged up but product in perfect shape. The projection is very bright, even in a semi-dark room.
Expected more vivid emotions. but still not bad
Beautiful, spectacular. He arrived in 20 days in Canary Islands. A week longer than the deadline set (here always takes longer) but very happy
An astronaut is something incredible. I'm totally delighted. I ordered for a gift, and now I really want to keep myself: D I hope, will last a long time. He's beautiful. Ordered 26.11.21, arrived 19.12.21. With the store did not communicate, sent quickly, delivered in principle, too. The only negative is that I wanted to be delivered via 5post, and sent by Russian Post.
A great gift to make. Really top laser level and colors
a bit long wait,but worthwhile, I love the product!
Perfect product. More beautiful than the photos or video. Makes a cool light brightens. Option raise or lower the intensity of light and laser. The laser has only 1 color, green. The exchange Galaxia has the option in several colors. Product very well packed. Arrived in only 11 days calendar SP Capital. Fast.
Very cute little guy, works perfecty, has a remote for more comfortable use. Covers the whole room, even the walls with stars (using this in a ~6square meter room). Shipping took around two weeks.
I loved it! It's very nice and quiet is worth it, wine well packed, thank you very much
envío rápido, muy bonito, buen producto, no sé comunicó con el vendedor, lo recomiendo totalmente
This astronaut is just lovely) the figure is made very high quality) shines with different colors and with different speed, in the kit there is a remote, it is fashionable to adjust the glow as the effect is just impressive) very satisfied)
Everything works fine! Fast delivery, recommend
Nice small, works well, you can set the intensity of rotation of the nebula (8 variations) and the brightness of the control panel.
good quality
The projector is very cool. Comes in an original box, with instructions, on the glass protective hydrogel film, remote control. It works very clearly, the remote sends the signal instantly from any corner of the room. It is very easy to understand all the functionality. You can buy for a gift. Very decent model. Unless there is no column in it) chic. The only thing, it shines not on the entire room, but only creates a small circumference on the ceiling in the form of a galaxy, I.E. On a small room or towards the wall is perfect. Lasers are very powerful, but adjustable in brightness, you can turn off. Galaxy light so DE can be adjusted by brightness and turn on a certain color, make movement faster or slower, can be stopped. Best projector)
Very nice, nothing too long to arrive, 2 exact weeks since I bought it, very well packed, well protected, the only thing that the box came a little in bad shape, but no matter
Article de bonne qualité, livré rapidement. Le rendu est top!
A beautiful, magnificent astronaut projector. Bought as a gift, not a child, but already an adult, so at home the whole family in turn began to take it away from each other))), tried its work. Praise, dropped the photo to Everyone familiar. Everyone asks where they bought, we want this too!!!! Joy is just space!!! Made super high quality, excellent plastic, small parts, odorless, the remote is very convenient. Changes speed and colors, lights almost the entire room of 15 meters. Just indescribable delight and joy. Very, very satisfied. Even if it was just an astronaut figure, not a projector-all the same, we would love it very much!!! Thank you very much for the quality thing. For great joy and children's delight! This is a real holiday!!!! )))))
Потрясающий ночник. В комплекте пульт, инструкция по применению на английском языке и провод. Космонавт внушительных размеров, голова поворачивается очень плавно и мягко, можно настроить, как удобно. Свечение очень мягкое, цвет галактики можно менять, яркость тоже. Безумно рада покупке, брала на подарок, но теперь и себе закажу такого же. Спасибо продавцу! Пришёл в Москву чуть меньше, чем за 2 недели.
Arrived very fast comes with remote control and very good quality
Shipment fast product consistent with the description without your own power source.
Fast delivery and good quality!!! Thanks guys!!!!
Very cool space atmosphere, play on the Hang House became even more awesome, well, just pour music to listen to the norms! Children think if anyone has also will be delighted. When working, it does not make noise, the quality is very good, the power from the USB, the device is not on batteries! In general, fire toy!
Quickly sent. Delivery to Mo 3 weeks. The quality is excellent. Cosmonaut looks decent. Recommend.
The thing is cool. Works only here the box is crumpled, I hope there is no damage that I will say during operation
Super. It's worth taking. You won't. I did not communicate with the store. Ordered 11.11. It came in a month.
Like
At 1A (ampere), it turns in 2 seconds. At 3A pratsue good. The description says 5V 1A. Dont know
Arrived super fast (Brasil), product 100% as described, quality 100%, perfect and personally is even more beautiful
Changes a common night ceiling into a galaxy ;) Lovely iteam.
perfect.
The goods to Ukraine reached in 2 weeks. Great projector. Satisfied with both adults and the child) the whole room is bright, you can see perfectly even in the light. The drawing itself changes color, and the stars can not be turned off. Recommend.
Shipping fast and also came well without damage. Without working more than well. Child invertebrates like four. LED lighting for 쁩 is ^^
Sieht mega aus :) verspricht alles wie beschrieben
Its beautiful. Shipping to Chile very fast, arrived a month and a half before. Budgeted.
Wonderful!
Покупал перед Новым годом, со скидкой вышло 1975 рублей, заказывал в Москву через СберЛогистику, пришла на неделю раньше, но пришла в другое отделение сказали какой-то сбой, покупкой доволен, очень красиво выглядит и работает, подключал в обычную зарядку для телефона 5w (в комплект не входит), управлять можно кнопками на корпусе или пультом.
Compliant package, very well packs (under bubble). Fast shipping.