Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Delivery to Moscow a little more than 2 weeks. Packing in a film with pudyshkami. Appearance is good, product quality is quite high. I recommend to buy goods. Thank you very much to the manufacturer and store.
Nice, recommended shop!
Always believe buy. Only 듦 new may be different pretty long can write. Just case replacement when end this system should read the living ~
works great. bought a second phone case and attached the phone back wallet to it and when I'm going out I just slip my card in there and go.
Excellent Product as AD, shipping was fast store what took was the office of Brazil.
Not the first time I buy a card holder of this format, the husband without it can not already, a very convenient piece, 5 points to the store! Also re-pasted it from one cover to another, perfectly withstands similar manipulation!)
It came quickly, the quality is as always good, I recommend that someone order. but the phone will lie uneven on this priproduda,!
Its design is very good and stably attachable on the phone but it is too hard to put out your card from the wallet. It is functionally not satisfied. If you use this wallet you may need to try to put out your card before you reach to casher
Product toooop too
Transparent case for gluing do you like! Fast shipping thank you. Good quality and fast delivery :)
dark grey
Workmanship and top quality!
Quality product with a great finish.
It's a good impression. It feels smooth to the touch. Thank you, store.
Ótimo, coube o cartão corretamente. Recomendo.
Good Goods. Thank you very much
Fits very well. It is convenient to use. I am satisfied. Pasva is very kind. Material E is pleasant to dopier silicone. AZ is happy.
Perfect very useful
Like and recommend.
As always best quality
Good quality card enters a little hard
Great quality
사이즈가조금 작은거 빼고는 ? 색깔도 좀더 다양했으면
Material nicer. Well writing.
Complies with the description. I'm waiting for a new shell to proceed with the installation and test if the card will work well without contact.
Product simple excellent material. Recommend.
Very good arrived very fast and very good quality
Thin Arthur automatic charge as well
Fast shipping, fast delivery, good product.