Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Delivery 5 days. Everything is super
The SPB reached three days, DPD. Convenient delivery at the point of issue near the house. The goods are not fresh (11.2018G. V.), came charged. Includes a charging cord and a battery itself. I will use :)
The goods reached the accelerated delivery three days to the door, the battery is large enough and heavy, everything works, charges quickly, declared 20000 true
Goods good
Delivered to Bashkiria in a week, brought home a courier company KSE. Checked, works. How many phones will charge to check can not, as the bank is bought as a gift to another person. The only negative is the packaging. Just an envelope. As a result, the branded box was damaged. Unpleasant.
Two weeks from Moscow to Vladivostok. description corresponds. A little bit of packing.
Poorly packed
Good, quality bank. All three ports support fast charging. Packaging branded.
The bank came with a jamb, the charging wire is not the same!
There was no time to write a review, but he is so cool that she did not regret wasting time. Came very quickly, turned out to be more than expected. Massive, credible. 2 USB connectors, 1 type C. There is a power button on the case, if you turn on-charges, no-sleep mode) my Xiaomi 10 T pro up to 100% for 30 min. on the native cable. Koroch, I'm very pleased, I definitely recommend the goods and the store!!!
Not a bad paувер bank.
The second time I ordered the first one was asked to give. Very convenient and good
As always excellent
отличный товар
This is my second baseus first zdoh in three months of not active use, the reason is not clear why I stopped working. Gave me a second chance. Let's see what happens. Came from Russia quickly 4 days
Very fast delivery, four days
Super!
Взял за 1250, три дня обрабатывали заказ. Три дня на доставку. Быстрая зарядка работает. Пока что доволен.
As always, the quality and speed of the manufacturer at altitude. I recommend this manufacturer and its products.
Received quickly, by courier. the box is crumpled, ordered for a gift, this is with the fact that delivery from the Russian Federation. for this 4RE stars.
Delivery for 3 days in Moscow Courier DPD
Ordered on January 31 and brought by courier on February 10 it's in the Krasnodar Territory! Service bomb I advise everyone from the heart! I checked everything works and fast charging too, I'm very happy with this gadget!
All the rules, but the thing is really heavy
Delivered to the door in five days. The bank is charged, no damage, the box is also whole. Great Store, thank you.
Thank you! The store answers and there were no problems. Delivered in 10 days as promised. Looks good, only out of the box was already a scratch. Thanks for the quality. Slightly less than my phone (Huawei P40 Pro). Very good quality packing. There is instruction. Also put a micro USB cable.
The goods came quickly in a few days, the description is accurate, the courier delivered to the apartment, everything is clear. Let's check on how much it will take.
Old 2018-11 release. It's loaded. He didn't. Because lithium battery, then for the year of release, no matter.
The goods came in a week, brought by courier. The order was from the Russian Federation. Excellent weighty unit, two connectors for its charging (micro USB and Type C), charging from it-three connectors (two USB ordinary 1 and 2, the second one is the same type C, it acts as in-out). Charge indicator-five points, came charged at three. Completely charged me a phone for 5 thousand mAh at the price of one division. Handle rubber, inside corrugated. The role of the button remained a mystery). It looks spectacular, the surface is smooth, the pattern gives a barely tangible rhyming. Took with delivery for 1 thousand rubles. Came in a box with a short charge for the micro USB connector).
Delivery by courier to door in a few days. Fast charging works.
Thank you for the deal, quality goods and fast delivery! Wonderful!
Отличный пауэрбэнк! Взял специально с петлей, чтоб можно было провешивать на штатив, для съёмки интервью. Макбук 16“ заряжает. Рекомендую продавца и товар.
Real capacity and charging time on the photo, maximum current of 2 amps. The body quickly heals. Overall satisfied.
доставка курьером за пару дней. все отлично. очень увесистый. по портам все отлично.
It's 3 days before Mo. While only one is opened, QC works. The volume and speed of the charge on the photo, charged via Type C, issued up to 2.8 amps
Excellent paurbank, especially for such a price, everything came very quickly! I recommend it to everyone!
Банка 800₽, доставка 400₽, но в Питер из Москвы доставили быстро - курьер Яндекс.Такси привёз товар прямо к двери через 3 дня после заказа. Видимо, продавец снизил цену, потому что товар залежалый: на одной 2018 год, на другой 2019. Дизайн неплохой, острых углов нет, все грани обтекаемые, много разъёмов, если петля будет мешать, можно срезать. В комплекте тоненький кабель microUSB.
Reliable manufacturer. Problems have never been with the company's products