Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Everything is cool
Good but when I connect auxiliary makes a weird sound But it works ok
Great!
Not yet used
All is well, I recommend the store. The product corresponds to the description. Music through Bluetooth is played well, the transmitter itself is executed qualitatively, one minus that it is not very tightly seated in the cigarette lighter connector and if you put the phone on the charger, the phone
I received that the seal was broken. There is no abnormality in use, but i feel bad. Sound is not good, but Aux mode is good.
Very fast shipping and good quality product . I recommend to buy from this store .
great access my car bluetooth and FM frequency. nice thanks.
great thanks. will buy again from this store.
Delivery is fast, looks very good, until I installed.
. I liked it, looks great. Through aux, the sound is much better than through the radio. No different from usual. It came quickly. The box is crumpled, but inside all the norms. When turned on, the voltage shows. The phone itself connects, nothing is necessary to include in addition. The joystick can switch songs and pause.
The goods came very quickly to Latvia. In the box there were stickers (emoticons). Very satisfied with the goods. I advise the store. Super.
Connect well the high sound quality good high noise and no good
The order arrived in 2 weeks in Ukraine. Everything works and charges. The sound quality through the AUX cord is normal through FM there are small noise. In general, not bad. The audibility of talking through Bluetooth on 3-it is necessary to speak loudly or I can not hear well, but it's because of the long distance to the modulator. In general, for this money you can buy.
The parcel was sent on the third day. I received it at the post office for 41 days. Track tracked badly. The store was in touch. Looks quite a decent thing. The seller and the store are 5 stars. There is an instruction in English, but everything is clear. I use the review for a couple of days.
<2en> great product already baseus always doing super product Thanks
Delivered in 20 days, the quality is satisfied.
To Moscow, the parcel was 10 days, straight in Pyaterochka. The thing seems not bad, it connects conveniently, navigation on buttons too, the radio sounds noticeably more cutting than in Aux. There is a very significant minus, perhaps it is a problem or grounding or screening machine. The essence is what, when connected through aux there is a squeak, which depends on the turns, as on old tape recorders, the higher the engine speed, the higher the squeak, on the stub everything is fine. I do not know how to get rid of this yet. And through FM due to so-so sound does not want to listen.
Thank you, I got it. Everything is serviceable, neatly packed, and there are instructions. I did not check the work.
It came very quickly to Latvia
TOP Very very happy with my purchase. Arrived in less than 10 days Takes up no space, it is very easily connected to my smartphone. Plugged into jack in my car and put a USB key for music, works very well and the sound is good. As soon as I get called, the audio switches right away on my phone. Ditto if I launch an app like Spotify, nothing need to do, the music switches on the phone automatically. Change of music with the wheel on the device. In short, he fulfilled all the functions that I wanted, very happy with my purchase I recommend.