Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
I got it. At first, I couldn't use it. Charge it overnight. The next day I was able to use it.
Fast shipping. I'll have to test them to talk about product quality.
Arrived in 20 days in sp. Not taxed. Came very well packed and sealed. About The: The sound is excellent, has muffling noise and my battery lasted about 8H. The range is about 15 meters. The box is fragile but good, have magnet to hold the headphones and close preventing open unnecessarily. There is a small delay for audio and video, but not hinder the use. The sensor is touch and responds well to touch, it has button. It not dropped my ear, is great for exercises. The box is charging box, a manual that has Portuguese but has English and Spanish, A tiny Type C and two pairs of rubbers extra cable. Summary: I loved, buy more brand (already is my second them) the money is amazing. The store sent me super fast.
The store delivered the item quickly, shipping was fast but then the product has issues
Phone came with a defect in left side, a noise speaker bad.
The headphones are reasonable price, think miss a little more bass and the sound could be a little higher. The headphones have is the best that fits in perfectly earphone and not fall. In my opinion it worth. Arrived very fast rate had not and recommend the store.
Very good and very compact/very good and very compact
OK quality sword
I take the second time, I used the first year and now they work. Good headphones, normal sound to music and conversation. Delivery 2 weeks
Packed well. Thanks came quickly.
Already bought several times to resell, are great and resell super well
I like, but the bass earphone are not very good
The store made shipping quickly but there was a small detail influênciou delivery as guys will see in photos, came all Chinese address making the product was not delivered and luckily managed to get in CDD reef, Just making friendship with the forwarder and believe this Q may have helped to find, delivery details what helped me was just the tracking code and my name and a good pinch of luck. Ask him to put the information in the language of your country. Finally the product is top impressive quality, both the packaging the seller place as the finish product. Very satisfied after all. Care only the information that is to your country to have no problems.
Same as described. Sound quality is decent in this price. Delivery took more than 1 month to Pakistan. Highly recommended.
Very good product, second time I buy, all very well packed, excellent connection and sounds
Bluedio a good brand! Excellent cost-benefit. Product is properly described! Packaging greatly improved! Easy pairing and the battery lasts more than 3 hours in audio. Get quality in links too. Recommend.
Got everything right without a scratch and had even battery, like. Arrived very fast two weeks only
The quality is not bad, but very uncomfortable In the ear do not hold, fall out Too sensual, impossible to correct and do not press again The sound is normal, no more than that
12 days to the Caucasus, excellent!
já é o segundo fone que eu compro áudio bom ótima duração de bateria design bonito
Very good. Good store. I bought five clean raw materials.
Great product, arrived in 13 days.
Great sound
Top recomendo chegou em 20 dias
good packaging great quality
Excellent headphones are not that big but not small and fit well in the ear, I tried them little but they convinced me in addition to their very good touch functionality, I recommend
boa descrição, mas a qualidade deixa a desejar.
Product as described. Came very well packed and works perfectly.
<2en> the headset reached my hand in 2 weeks. <2en> I highly recommend quality bass and treble satisfactory level according to the price