Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Llegaron todas las bolsas, son de 15x30cm aprox. Son un poco delicadas, pero con el cuidado cumple super su función. Será por que son muy delgadas. Llegaron colores surtidos. Hasta el momento feliz con ellas.
Perfect and very useful for dog garbage bags.
Very good recommend, these bags are practical.
Great as the description... In addition there was already a roll of trash bags in it!! I recommend
Szybka dostawa, produkt zgodny z opisem, fajna jakoś za niską cenę. Polecam
El producto llego en perfecto estado sin ningun tipo de defecto. No tardo mucho tiempo en llegar. La verdad que para su precio esta bastante bien bastante contenta volvere a comprar muchas gracias buena experiencia con el vendedor
Everything came quickly, very cute rolls and bone. Thank you.
Все отлично, спасибо. Заказывала один контейнер и 10 мешков для отходов. В контейнере был ещё один рулон мешков.
The goods are very satisfied, the dispenser looks very stylish)
пришло за две недели. красивая. внутри рулон кулечков. рекомендую
Everything corresponds to the description. It came quickly. With a roll of packages inside (I did not understand when ordering they are included or not). Plastic tight. Very nice.
Everything is fine! In Minsk for 2 weeks! Super fast! -What else? Recommend!
Just what I expected, bring a roll of sachets, it opens easily to place the bags inside it.
Satisfied with the goods. The holder, of course, from a very simple plastic, can easily break at an average impact, but if you use it neatly-then for such a price-OK.
Beautiful product, loved, recommend. Come on time.
Ordered 01.31, came 04.17. Long enough went, but everything corresponds to the description. 10 rolls and another in the box itself. Bags easily open, but the only negative is that the first bag should be with scissors to cut through the sticker, because you can tear the bag (but it does not interfere with the use)
Seconds I ask. Very happy. They arrived super fast. Thank you.
Excellent goods, convenient fastening, in a container put one roll as a gift, very nice
Quality bomb, very stylish and useful thing
Come ukrpochtoy Compact and Garna piece