Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
All as in the photo! Comfortable and soft cushion
Ordered 7.12, received 6.01. Цена-895 rubles. The goods were tracked. First upset that the top of the pillow does not hold because of the narrow bath, but in fact, she somehow presented herself, and I made a real point. Pillow well, very comfortable, holds the back and head, you can slide yourself, almost lie down, and on the contrary, sit. And everything is super convenient. I recommend to all lovers to take a bath. Only positive emotions. Although I usually like the minuses in T. H. To paint, but here alone delight. Thank you!
Not used yet but corresponds to the announcement. Wide head laying
great!! very comfortable!! came super fast!! match the description. ❤
already used and works great, dries fast
Nice pillow. Got there quickly.
Delivery 9 days by courier to door. The pillow is cool but the suction cups do not stick, falls off after a few seconds)
Nice quality, soft and fluffy. As for drying, I think it's not so fast that, I sprinkled it with water to see how long it takes when it will be soaked. If I can I come back to you to tell you the drying time. Otherwise, I recommend this pillow because it is really very good.
Pleasant, quality thing. Easy to attach and non-slip. Convenient to use. Thanks store❤& Middot;
Everything is fine! The order came quickly.
Nothing to say, ordered via France for shipping to England its was delivered very quickly
The pillow came quickly. Soft. So far I did not test her when taking a bath
Ordered 24.10. She took it from the Post Office 07.11. Very fast shipping! Suction cups hold tight. Quality is satisfied!
Very soft pillow! I'm delighted! Thank you very much for such a miracle
Non-quality pillow with suction cups
very fast shipping through yodel in the UK, brilliant bath pillow the suction cups are strong and over all well made. definitely recommend for a nice soak in the tub.
No defects found. No smell. Soft. There's a hook. Delivered quickly, by courier.
Complies with the description. Parcel received in 17 days! Very comfortable. Thank you to the store :)
thank you
very nice
Came very quickly, 4 days since the order. Brought the courier home. Delivery from Moscow. I ordered my husband as a gift, I liked it, it's convenient for lovers to fall asleep in the bathroom.
доставка за 2 дня курьером на дом. качество хорошее. резинки держат (посмотрим как в воде будет, но вроде ок когда спиной прижимаешь ) упаковано отлично, ничего не помято, чисто аккуратненько подушечка в 2ух пакетах (в ТЧ и транспортный) будем использовать с удовольствием. может дополню, но с сушкой проблем думаю не возникнет
Exactly as described, very good
Fast delivery to door. Happy with the purchase. Advise
Excellent pillow for a bath, everyone is happy. To Almaty drove exactly a month
Excellent pillow, and delivery days five to St. Petersburg and straight home! Recommend
As described.
great
3 weeks shipping. Nice quality. Very beautiful item.
Super quality!!! Condition really good and it is perfect to go to in Bath now!!
Goods, came, the pillow is soft, in the case have not yet tried
Very soft, Velcro, came in the package, came very quickly