Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Very fast delivery in 2 weeks to Poland, goods very good
Fast shipping to Poland, 2 weeks, goods good quality
It took a long time to get there but it was worth it, easy to use comes with a bag to keep them. Thanks to the store recommended
Came after 22 days. Recommend
Corresponds to the description, there are no comments.
Parfait. Kit complet et pratique
lovely
The cleaning kit works great, I put the photos from before and after. The truth I recommend for everyone who has caste, it has a great price quality for how well you clean.
Cool set.
Comes as the picture. It’s Really convenient to clean my AirPods.
Super produits !!
Good
Все ок. Кисти слишко мягкие
In Mo in three weeks. Funny set. Everything came complete. Rag 13x13 centimeters. The cloth is not microfiber, but quite soft and pleasant to the touch. Brushes are ordinary, but of good quality. For this price a good set, let's see how it will show itself.
I haven't tried it yet, but it looks good! Less than a month to Chile
The item came quickly How much is in the description, Recommend it Thank you to the store
When I saw it, it seemed a bit of a scam because it's a stick with a spumite on the tip. However, I have tried and cleaned the headphones perfectly. Recommended 100 × 100
Everything is super! Very quickly delivered
זה הגיע ארוז ממש טוב ומנקה את האיירפודס בצורה טובה תודה!!!
Delivery long, 41 days, description corresponds, in the case did not try, I will add a review
The quality is excellent, the delivery is one and a half months, it came to the Mail and gave to the hands, since the mailbox did not fit. Wooden sticks can be overused, so enough for a long time. I'm happy. Thank u
I allready used it and its perfect!
Product as the picture Thanks
Excellent! Everything has come
Well, I'll try) delivered 3 weeks before Moscow
Perfect! I asked for the complete cleaning pack and it came to Me just as shown in the photos and Product Description! Pretty happy because I get here relatively fast, and it works great!
Came the goods quickly to Moscow. Satisfied. Clean it's not bad. I thought the sticks would be like toothpicks, but they're thicker.
Good Goods. Everything came in normal and in the amount stated by the store. Recommend.
Happy with the goods! Well copes with its task. Headphones before cleaning were very contaminated, now as new! Recommend
It's all included!
The packaging does not make the eye happy, but the product came in integrity and safety
As described. Did take a while to come due to our current circumstances.
Put 5 for fast delivery. The goods did not come in the best commodity form.
Parfait
It's quite useful. I 've already tried it and it does its job. Very happy with the product
All as indicated in the picture!) Thanks
The order came to Moscow for a month. Everything corresponds to the description! Thank you store! I will recommend)
Everything came as in the description, before Germany was a month. Thank you store! Advise
Well, norms. Shipping fast. For cleaning headphones and a case is great.
Perfect I highly recommend
Good set
I made an order on the 27/11/2020, it said it shipped on the same day but I didn’t see tracking till 30/11/2020 but I received my package in Ternopil on the 14/12/2020. Anyways I’m not mad at my order so far, some people might see it as a waste but I don’t. It actually cleaned my airpods fine and I’m happy about that
Very good, very satisfied with the product
Nice!
Delivery to Kiev opinion 2 weeks!
They're guys, but they're great.
The set corresponds to the description. As for me, it was not necessary thing.
Thank you, great set.
The product is good and well suitable for cleaning your aipods i tried on both apple AirPods and pro as well . Works good but the delivery is too slow , it took more than 50 days for this product to deliver but otherwise happy with the product.
Very quality, super well packaged and very useful especially materials are tough and good quality