Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Very satisfied with the product is as I expected, I arrive in time I recommend To the store and also the product works perfectly I recommend, thank you very much.
The right thing. I came quickly.
I didn't run a port and the store gave me back the money, the others are going well, very good looking and nice.
Excellent purchase, arrived in two weeks and works perfectly. Very happy
Apparently it works perfectly.
2 and a half weeks. Super fast.
Description corresponds, the quality is good, everything works
parcels come very quickly . works very good
looks good n works well but took 23 days to get delivered
Very fast shipping, I loved it, very practical and easy to install, 100% useful and recommended
All OK! 4 Ports and 1 for phone charging
Excellent for laptop gamer you can connect mouse, keyboard and Joystick.
Small, neat, works
Все работает. Выглядит хорошо.
All ok, fast delivery.
Ordered 29.03 arrived 08.05. checked works, of course the size thought would be slightly larger than 6 cm by 6 cm. Delivery just over a month. Seller recommend.
Very nice product and also pretty fast shipping. It works like a charm. Good benefit is that this hub is USB 3.0. Cable length is long enough.
Usb hub is working as expected! Happy with the purchase.
Hi there. Quite quickly came the parcel. Everything works. Of the shortcomings-quite a rigid cable, but my 25 cm. Connectors under the film. In general, I recommend.
Very good product, I connected and it worked. He arrived in less than a month in the Canary Islands. Tracking at all times. Good store, recommended!
Quality product, takes up little space. It looks really good. I 've tried it and with all the USB at once and it's going great. Recommended. It also delivers quickly.
It meets the features the store says, is small in size and goes pretty well.
Excellent USB hub all four ports work
2021 Ct 03 January days if order N waybill 2021 Apr days to arrive. Goods it works as USB 2.02021 Ct world 03 week letter N waybill, 2021 April days to arrive. Goods it works as USB 2.02021 Ct world 03 week letter N waybill, 2021 April days to arrive. Goods are normally works with USB 2.0
Good product. As described, beautiful and functional. No communication was needed with the store
Very useful on my desk