Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Need to buy 3 batteries, see how will work
they are very nice ❤️❤️Fast shipping
Everything is well packed. The whole thing. Good souvenir for gift or as a lamp. a little is not neatly made visible glue
very good item and is good size. colors change at random and flash at different times. put my daughters picture in it to make it a gift for her grandma.
Once sweet and fast delivery and excellent packaging
It's very, but very beautiful
Fruity foarte, recomand
perfect
Pink plastic but glass bell and wood stand seems to me quality
beautiful
Chulísima
OK! The Blue Rose has a colored backlight and flashes. You need to separately purchase 3 AAA batteries, as they are not included in the kit :(
I love it
The product has come well protected. Not the lack of anything. Bubble Bag plastic box. Unbeatable. Fast shipping. I recommend this store 100% in the photos of you can see
Night light cool
The result exceeded all expectations, beauty!! Absolutely do not regret any money, the goods are satisfied, the child and himself glows from happiness
The bulb is fully delivered, packed very tightly and reliably, checked the backlight-everything works fine (on three Pinky batteries, I recommend the store).
good
Well packaged, good product and if it works, fast shipping about a month
I don't know what to do, but in fact, the figure of the boy fell, apparently peeled off. Fragile thing. Sorry thought it would be a gift for February 14 (((
Super. I think a good gift for the day of Lovers)
nice
magnifique
I, I bought this thing for the cosary, but I think it's not worth it! Mach. 400₽ no more...
Everything ok but the lights. Falls, fail to test it, shipping came sooner than expected thanks to the store.❤️
Everything corresponds to the description
Looks nice ! And nothing is Broken !
Fast delivery, came whole.
Very pretty, I didn't like q out of plastic the rose, but it looks very pretty and it's a good gift for my mom
Everything is very beautiful.
The outer packaging is perfect. Unfortunately, inside, one figure detached from the ground.
Great! The flashing of the LEDs is a little fast. And the glue points between the base and the glass is coarsely but for the price it is perfect. In addition it seems to have been very well protected during transportation
Perfectly packed and it comes within 5 days to Holland.