Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
I came quickly. Everything came up.
Tight cover, good quality, delivery 15 days
In the ad, the color is tender. Sorry for a long time and already sold the phone)
The store's photo looked much better, in fact just a printed picture. But for 150R is not a pity
Cool cover, odorless, to Ukraine in 17 days, just top, I highly advise.
Printing so-so
This is literally the funniest case and so fitting right now. It is also so protective. I drop my phone all day long and it is still in perfect condition!!
Looks great
It came in two months. Long! Without tracking, threw in the mailbox. It came perfectly. Product and store recommend if ready to wait.)))
Delivery about 40 days. It was some new method through the Czech Republic. Ukrmail put it in the box. Cheholchik is really cool. On the phone sat perfectly, to the touch pleasant, the weight to the phone does not add. Buttons are pressed tugovato, you need to get used to it.
Cool cover, qualitatively packed
Doesn’t look exactly like the picture but quality is fair
I ordered for iPhone 11, went perfectly! Drawing in the theme of the events of the year)))
Excellent. All in integrity and safety! For a long time it went, but it was worth it, in the declared delivery time lay down! Thanks store
Went to Moscow for about a month. Thank you! Very cool
Cool, put in a box
The cover really liked, cheap, the quality is very good, dense, pleasant to the touch
I liked it. Material quality. In the hand does not slip. Very convenient!!
I’m satisfied with the item. BUT, It’s just not normal I placed my order the 15 August 2020 and finally received it the 9 November 2020. I received other orders I placed after and get them most quickly before!
Picture quality Other
Very cool, you also have to protect colvid's cell, don't you? Jajajaj
Very cool cover. fits perfectly, realistic. delivery month to Moscow. I recommend
Approached perfectly, I recommend! No complaints!
I did not call it so yak in the photo in the description. Finish the cheap silycon.
Very long delivery-more than 3 months. But the case is good
Paint isn’t good
All is well
I came for a month and a half in Moscow. All is well
Cool cover. Fast delivery to Krasnodar in two weeks. I recommend, you can safely take it.
Slippery. Not recommend
Well expected a little different
Original!!! During the pandemic))) for 3 weeks in Moscow! At 11 iPhone sat perfectly!
Case looks not look so nice. Is also a little stug and goes difficult to the phone back. I would not buy more
We went very long to Moscow. Blue (for 11 pro Max) was completely different from pink (for XR). Better than pink. On the pink simple pattern of the mask, and on the blue textured, all the folds and seams are highlighted. And Blue is a full cover that protects the sides. The pink screen does not close at all. At the blue edge as a full-fledged shockproof cover. But it must be so lucky for me. Judging by the photo in the comments, many blue come as useless as pink. And the manufacturers they have different. Blue was packed very well, pink-just in a transparent bag.
Came for 3 weeks)
Case for iPhone 11. Delivery was fast. Two weeks to St. Petersburg. Packed well: in a package and a navel. Silicone case with a print in the form of a blue medical mask. Very similar, only there is no rubber on the sides. All holes correspond, the buttons match and are easily pressed. Very good goods. Recommend!
Usual cover, actual print. It's OK
Cool cover) I liked. To the phone went well
Everything as in the description, with the store did not communicate
As in the photo, came 3 weeks before St. Petersburg. It can be seen that just a printed picture, without a volume. For this year is relevant for your money.
The goods is good, came quickly
Interesting case)