Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Suitable for Android, iPhone, and Type-C.
Took but got everything right
Very fast delivery good store all at the highest level recommend to all
I like everything. Of the advantages it is convenient to have different adapters. For the phone type C for mini USB headphones for guests with iPhones, too, there is an adapter. Of the minuses on the phones super fast charging mi writes that charging is slow. In the external battery, one bulb is badly lit in the photo can be seen. But for me it's not critical. Lies in the bag just in case. I bought two sets.
Took but got everything right
Everything corresponds to the description, everything works.
Received within 3 weeks. I bought it as power bank for cycling computer for longer rides.
Everything works fine, if someone needs an additional cable and a head for charging, then you need to buy a magnetic cable under the brand 5A.
Order Received, everything works
Excellent power bank. I have an ordinary power bank of 7500 mAh, but often the situation does not require so much capacity, but it is necessary only a little. With the usual power bank is inconvenient to walk, it will not put in your pocket, plus the wires will stick out, and the weight of it is large. The same power bank bought especially for those cases when you need to recharge the phone for 25%, but not to carry a huge power bank with wires. I really liked this power bank. It is miniature, light, magnet strong enough and charges fast enough that I wanted. In figures: the real capacity of it is not 1200 mAh, but 800 mAh; charging the phone is 1a, my phone is more than 1.5 and does not miss; the wire in the kit charges 1.5 A. in general, very satisfied with this product, what I wanted-received.
만족
Received within 3 weeks. I bought it as power bank for cycling computer for longer rides.
All right!
Ok. Many thanks!
Product as described. Shipping took about 40days to EU. Cable is good quality with blue indicator light Support fast charging(Samsung S9),Battery is really small and lightweight. Magnets are strong so battery won't fall off if you use your phone while attached Option to use only magnetic cable-Very nice. Option to charge battery and phone together KILLER!! Test charge HUAWEI Y5-2018 From 33% to 58%
Delivery time: 14 days to Spain, wine well packed in your box. If you use a magnetic system compatible with this type of connector, it should be a must-have gadget. This is a small 1200mAh battery that serves emergency cases. I tried a Huawei P20 that brings a 3400mAh battery, which would be around 35% battery. I 've tried no more use than being on the phone (no WiFi, no Bluetooth without GPS, screen off, etc) and load around 20% (rather something less) so I figure I 'd actually have about 700 mAh, something much less than what is published. When you're charging NDO and blinking the last led is that there's not much charge left for the powerbank, I keep it because I like it and 20% is less than nothing but very improved
So tiny and so cute, good materials and fast shipping but without magnetic charging cable
Bien reçu merci pour livraison rapide reste plus qu'à essayer
Bien reçu merci pour livraison rapide reste plus qu'à essayer
Size very small and larger. Cable is sold as did better seems to four.
Arrived the parcel quickly, but you need to take into account that this power bank needs a special wire and an adapter to the phone, the one that comes with the kit and not another from the site, be careful
To date very disappointed I still have not received this order is a little long because I did not need it I was forced to buy another in store