Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
It's exactly the same, very easy to occupy and arrived on time
I am very happy with the order because it has arrived quickly, I asked for it on November 23 and it arrived on December 9. The box comes in pretty messed up and I ordered it for a present, so it's no use to me. Thank you very much to the store I recommend
As described. Works great and is sturdy. Recommend the store!
Perfect correct measurement arrived before time
It came to Peter in three weeks. Unfortunately only there is for toilet paper, there is no high for towels. Paper with perforation does not twist and tear inside, regardless of the side or top feed. The idea is good, but it does not work. We need to look for some suitable paper.
Nice tissue roll holder.
It has arrived in 9 days in Spain, it is difficult to put the paper in the slot, plus a new roll is not worth it because it does not rotate, you have to put the start inside it carries a lkastico bar that is removed so that you can put the paper, And I think you can hang yourself to put in a sink.
I loved it very much. The good quality and very nice I recommend it to you. Perfect as a gift for people who make photography.. Thank you
loved it
The product is the same as described and shown in picture. The quality of plastic is good and there are both options of getting the tissue out of the top or the slider window. It's pretty much detailed in design and logo perspective. Recommended
Order 28/11 received 16/12, very fast. Well packed in your box, and although you received some mistreatment the package the item arrived intact. Superpimp tissue holder, paper is pulled out comfortable. It's all made of plastic and exterior decoration sticker. Fun and functional. I recommend.
Decoration photo toilet paper holder Shipping, 23tage in Switzerland. Packing is OK, the package is intact arrived. The decoration box is made of plastic, and outside a decal as decoration. It gives the possibility, the paper of the page, or from above. Only, the toilet roll zudick. Good quality and very realistic, witziges design, very good look. As decoration in my studio. Ideal as gift for people, the photograph…
Excellent quality.
Excellent Product Super workmanship I am very satisfied
The description of the goods was accurate, only here the store sent one holder instead of two. Therefore, when you get through the stop, immediately evaluate the weight of the parcel!
good product i can only recommend
Same as description, it's great, easy to use, very good quality, totally recommended
2 weeks to Italy. I like it very much.
The product is the same as the picture, the product arrived quickly and the product is very high quality
The material is not glossy as it appears in the reference but is opaque and is really a plastic tube lined with paper
Very original, well packaged for transportation
super!