Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
It's like plastic inside, I like it
It's a little smaller than expected but the quality is very good and I arrive in about two weeks
Perfect. The fabric is good and the reinforcement is very tough. Keeps shape well and colors match the description. I'll buy again.
Quality is good. Little truth. For small things will go.
It looks cheap, the picture is more beautiful.
Cute little basket, happy with purchase
The basket is normal, the pattern is cute, but I would like a thicker fabric
Not a bad basket for your money, it can be seen that the quality is lame, but for household needs is not scary
The storage box came quickly. I ordered 3 pieces. The color is slightly darker than in the photo, but I liked it. Well keep shape
This is my already 3 boxes, the color in reality is not so bright. Dark yellow. Like u this prolovza fast delivery
I like everything. Slightly melted because of the size, not enough, but everything is cool.
is the same as in the web! really happy
it's just what the product says that it is...
Good quality item, just as described!
I order here for the second time. Comfortable bags. However, after washing, the color goes away, there are stains on the boxes
Как раз то, что и ожидала, коробочка хорошая. Пришла в СПб очень быстро, за 2 недели. Спасибо продавцу!
All right, super cart
Very small, but practical
It is my favorite colour. I love very much! Fabus material. Very good quality. Delivery to UK - only 2 weeks !
The order did not come, opened a dispute, the money was returned! Thank you! Generally convenient containers! Similar bought in Moscow in Leroy Merlin and cheaper, but there is only one size-large! On Ali ordered different sizes!
Great karzinka
Darker Color than in the advertisement, the fabric is laminated inside and is wrinkled and shaped, I guess if you don't put some weight on it, it won't stretch. Otherwise, strong fabric and decent finish.
Good quality, I order neither for the first time, delivery about a month.
The parcel came very quickly, in about 10 days, the store quickly sent the goods. The basket was very comfortable, but it was all in sticking threads.
Quality bof bof foldable paper not to put heavy thing I want to use it for my beauty product
Shipped and arrived, but the fabric used is way thinner. Doesn’t look exactly like picture. Works fine tho if you’re not fussed with the look.
Nice box. Crumpled, but I think the steamer will cope
The basket is same as the description with high quality. It’s very useful for organizing my stuff.
Cool, foldable. The photo is brighter than in life, but beautiful. And it's not just made of fabric, but the fabric is so slippery inside, something impregnated, probably. I'll put one in the bath.
Ordered a second time, because from this store baskets reach. sent much faster, the quality is slightly better. So now 4 stars.