Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Worth your money goods good
Bon produit
I really like this basket, it's cool. Quality suits, I order again. Roomy, durable
The basket is excellent, ordered the largest size and did not regret, all children's toys will fit
It's beautiful I'll order another
OK OK
It's my second order from this store and probably not the last one. Well made quality baskets and quick delivery. Thank you so much!
Very nice
accurate sizing, very fast shipping came
Beautiful, I like me
They're beautiful, they surprised me for good, I expected them smaller and they're pretty big, you fit a lot of clothes
as described, good quality, well finished. quick delivery
Super!!! Wonderful, better than in the photo. Some where the threads stick out, but these are trifles. Thank you. Italy reached in a month.
Excellent tray of dense fabric. Pretty roomy. The description matches. Not tracked, but came earlier than those purchases that were ordered on the same day and tracked
It took a month to get to Chile.
Excellent product. This is the second time I order, good material, good qualities, sturdy, shipping will be ordered
It came very quickly, all as in the photo. True a little smelled unpleasant, had to wash
I like, order 13-1 and received 26-1. It has a lot of capacity and is just like the description. The color doesn't disappoint either. I haven't contacted the store.
beautiful, arrived quickly to NL
Wow .... I have no words. The product arrived within two weeks and in high quality. Just perfect. I am so happy with the purchase ... both quality and beauty and fast service. Thank you very much one hundred percent recommendation 
мне очень понравились они классные, единственное долго очень шли
Ordered 5.11 came 30.11 Big One. Need time to get ironed
Super good quality and firm as shown in the photo
The order came very quickly, I'm very pleased. No defects were found.
What is in the photo!!! Exactly what I was waiting for!
FR :Bon produit, correspond totalement à la description, côté en dur et fond en tissu. ENG : Good product, matches the description, hard side and fabric background.
Очень красивая корзинка. Преображает интерьер. Выполнена качественно. Рекомендую к покупке.
Yakisniy material, other people at vicorestanie. Uncle!
Good quality box
I ordered 3 pieces of the same, the smallest size, in height were all разные-13, 15 and 16 cm. Near if you put, it does not look very. To the quality of claims there, delivery is fast, took in the post office.
Satisfait
Great
Perfect
Thank you very much Product בידיוק like in the picture Very top quality והגיע within several days
מדהים המשלוח הגיע תוך מספר ימים תודה רבה