Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Got as it should. No damage. Now on test, Ng sound is good
I ordered my son. The son is very pleased, the quality and sound with bass is excellent
Expected more. For 1400 can be found and better. In the hands is felt cheap, When you turn on, the girl talks, warning about the inclusion, as in cheap columns. The sound is average, not good, but not terrible.
Ordered two different colors, everything was sent, as it was in the order, very quickly. The parcel was tracked, no visual damage was detected. We will test and if possible complement the feedback.
Super
Order to Moscow in 3 days went. Delivery to the apartment with a preliminary call and in a strictly specified (1 hour) time interval. Packed in a box, everything is whole without external defects. Pairing with the mobile phone is easy. Sound-not for music lovers, but on the couch to listen to music and that the TV did not scream at the whole apartment perfectly. When fully charged with batteries for 4 hours of music on a high power sound (for verification), they did not sit down. On the ears sit like poured and sometimes forget that neither on the head-do not press, do not press, sound well. Radio and from the map work. But with a microphone-trouble. The microphone is on the side of the control panel under the buttons and is very deaf. If it is enough to answer phone calls, although at first the callers complain about the deaf sound, then how the game microphone for playing on the computer is .... While your team members in the game will figure out what you're doing there... Or you need to scream at the whole apartment to understand .... but for this money is quite normal.
Same q the product description and image. Instructions come in Chinese and English but connect via bluetooth very easily. You hear superwell for the price q has is a good product.
Came quickly to look very much even nothing
очень долгая доставка,
Ordered April 22, took on April 25 through Postamat Quality bomb, sound good)
I do not know where to write a review about the delivery of 5post what they are finished, already 2 times I order to the store Pyaterochka at the house, but send another in so it's fast, but why constantly send to early stores. And the headphones themselves are cool
Sound on BT for triple, through the wire-4 with a minus. And all would be nothing, but on the first day half peeled off the leather pad from the right earpiece. In principle, it is correct, you can somehow glue probably. But anyway, that's not what you expect. FM catches. Delivered quickly.
For their money is a good option, upset that I paid for the first time and the payment did not pass and the write-off passed. I'm waiting now for the money to be returned. And so it is quite an option successful
Headphones are excellent! The order was brought to the House (delivery less than a week). I bought my son to use to start as Wired), but Bluetooth for the future, I hope to live for a long time! The sound quality is both with and without the wire for 5 ++ for its cost! Now I already think and myself such order, always come in handy)
Packed well
Nagyon jó and hangzása. Szuper! :) Thx
Excellent headphones
Of course 2 NI Delhi waited just super headphones sound awesome thank you company Alex Press.
Very good product I loved
Good sound for this money, fast delivery
Super fast delivery by courier. All well done, thank you all. As I check, I will write, in appearance and packed Super.
звучат четко. чисто класс. пришли до Киева за две недели. качество из не плохих
Look stylish. The material is plastic, so it is better not to fold. The sound quality is 4 out of 5 points. Not enough tops. Bass is excellent, and they knock on the head. The radio catches well, the flash card loses too. Blue ace from the phone a little quieter. Ambrashura comfortable, soft, do not press on the ears. On a large head will not work, more for children and teenagers.
Normal headphones for their price, sit gently on the head very pleased with it
Very Good Wireless Bluetooth Headphones.
Perfect sound, fast delivery. Recommended.
Excellent headphones, the sound is good, my daughter really likes, the charge is held for a long time, came for 3 days in Moscow