Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Excellent, I arrive super fast
Good cover, big. Closes all sides
Very good quality
Nice case. Excellent store, super recommended and shipping was fast.
order dont hesitate in real look amazing and value
the case is really nice but it cover my camera a bit. my case is Samsung s10
Perfect, just like the pictures the only bad thing is that one of the holes in the half-run camera came but no it's for so much
Shipping is took days. Quality is also very good Arthur surprised. Touch sensitive questions and material or printing parts embossed is very luxury centipede. Camera protection given by very unsatisfactory..
Sturdy and very good quality, better than expected!
Excellent Product, delivery super fast recommend.
$ Took four. Baby easy dry wide angle camera three cotton case, the four key. Besides that end satisfied ~^^
Fast shipping! Quality I have Samsung Note 10, the color is aura, in the case the color looks like a muffled перламутровый. I'm delighted!
Excellent Product, gave right on the device and back protects the cameras
Perfect, I saw her pretty and I mean, she can't be pretty good cheap and from here. As my mouth has kept quiet, it is sturdy pretty, it fits the millimeter and protects from mother p **, plus in the corners it has a little more elevation, in case it falls so that it's on the corners and not on the screen. The best case I 've ever had.
Perfect Machine for as long as the quality. Lightweight and practical, mazda has barely write in rephrase cotton try.
The cover is chic.
Better than expected, Thank you very much...
Excellent product, it looks great, has THE most responsive buttons I've ever seen in a phone case (super clicky, and no resistence at all to the press), and has a smart elevation (paper thin) on both sides, so you can rest your phone face down and still not scratch the screen. The only thing they could improve is to make the paper-thin elevation a bit higher (as it was on my previous case), so it can resist falls more safely. As it is, I'm still concerned to drop it and break the screen. But I can't complain.
The cover came to Ukraine in less than a month. Very dense, high-quality, I liked how the cutouts for the cameras are made. I think the phone will protect the phone very well. Printing smooth and high quality
Excellent cover, made qualitatively all flat, holes for cameras are clearly located. But the cover is a little massive, increases the phone. The store could not send the case for a long time, and then put a number that was not tracked for a long time, but everything came