Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Nice package and cute case, love it.
It's very nice and soft, I love it
Someone worth the description. It's okay. Seller recommend. I did not communicate with the store.
Amazing , I recommend it a lot .
Soft, good quality. The loop behind immediately fell off, but it was not needed. The parcel is happy.
Very cool soft cover. Excellent quality. Recommend
Very cute, keeps well
Very nice cheholchik) Thank you! Quality without complaints
soooo cute and fluffy! fast shipping, good quality, 100% reccomend
Чехол идеально подошёл к моим наушникам, пришёл быстро, мягкий и удобный, идеально для зимы
Super! And convenient
It is perfect
The little thing in the back broke off so fast but it’s cute (:
Inside plastic, externally norms, only a little wool flies
Good Quality and excellent service, thank you.
Think is greater than. As long as that Bridesmaids bridesmaids living Linda... so fluffy day cream etc. also etc. charge Jack arrangements where even fluffy too much... clearance required make you look. Working day cute long it gently.
Delivered in 3 weeks, it came to ukrmail
it’s really cute and fluffy shipping takes a while but it’s worth it for a cheap and good product it also comes with a clip thingy as seen on the back in picture 3
came in perfect condition.. took abt 2 weeks to get here but worth it for the price
Cute product, great quality, a little loose but it attaches good enough to the airpods box.
Thank you, the goods are satisfied
All as in the photo. Nice one. I came in three weeks.
Nice case. Inside there is a rigid body. Everything came up. It opens perfectly. Does not smell
I just got, so cute. Really love all it.
A chic cover, on top of the cover a double-sided Scotch, so as not to fly, so the gait dressed it forever
airpods case arrived yesterday along with my new tapestry from another store. It is very good quality just like the picture. the seller was incredibly nice , good customer service!!
Just an awesome cover, came in two weeks in Omsk and everything as in the description, did not expect!!!
Clas!! I'll lock it up and on the podarunok to my girlfriends.
Now the wool will be in the headphones. And headphones in wool, in warmth. For ponts at home suitable!
Very worried, but very satisfied. Case grade
Cudne mięciutkie super cute recommend very solid shipping to Poland maker
The cover is just fire! Madly soft, came very quickly, a week somewhere in Kiev. Just like the softest plush toy, I'm just delighted, I would buy the same cover in the store and for 400 hryvnia.