Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Great headphones. Everything works. the sound is good. charging is fast. Thank you.
Headphones came on time. The emphasis slightly crumpled, but it did not affect the product. The headphones themselves are without damage, executed qualitatively, sound good. Purchase satisfied
i like it
In Belarus for a month, the box is a little clogged.
great they just arrived i didn't try them
my 2nd pair in white, basic simple everything works as suppose to, quick instant Bluetooth connection, great sound, and the best part is you can fit these buds in left or right ear. no fuss better than your 150$ earbuds.
They came out naked. Really liked, good sound
In Belarus came in 29 days, packed in branded packaging everything was whole, sound for such money is more than wonderful
Excellent headphones, better than airdots. I took my wife very pleased. The microphone is normal to talk in a quiet place.
Odessa arrived in only 2 weeks, which surprised and pleased. Packed well, even the box practically did not crumble. From the first time they connected to the phone very quickly, but... About half an hour I played with them and was nervous: I did not work that right earpiece, then left one. I thought I 'd open a dispute, but, still, perseverance and work. After receiving a dance with a tambourine and several rollbacks to the factory each earphone has achieved its own-both plug and work normally. The sound is excellent, like this money. If you compare with expensive headphones of the wife, then, of course, there is, what to pick up. However, both the bass is good, and the volume level is sufficient. For music are good, for talking-such, I would say. For this money-are good. Recommend store
The store sent Not immediately, it was exported for a long time, but it was well tracked. Packed in a pupyrku, the box itself slightly crumpled, but everything works.
Excellent product! The white is beautiful
<2en> the product is very successful sound very good 17 ₺ I paid tax.
Описанию соответствует, упаковано в пузырьковый пакет, но тем не менее фирменная коробка пришла без помятий. Покупал наушники супруге - она довольна как слон)) Достойные наушнике за свою цену. Рекомендую. Посылка в Казань приехала относительно быстро, если брать во внимание, что заказ разместил во время китайского нового года.
Headphones are much better than Redmi. Seller recommend.
recebi antes da data prevista, e estou satisfeita com o produto no momento
Good quality price
Headphones are just super! The sound is excellent. Recommend! However, as they recommended to me, I'm delighted!
Very fast delivery. The store processed the order on the day of payment. Ordered on February 24, received on March 10. Before these headphones ordered AirPods type 2 PCs for 10-12 dollars. Quality sky and earth. Headphones recommend, the sound is clean and the battery holds for a long time
Very good, exactly as the picture and sound has good quality.
Fone muito bom... que qualidade de som .
<2en> very fast delivery thank you
Good product
Husband loves the item....great bass he said....fast shipping...
Excellent product
Arrived in just 15 days in PE-BR, the amount paid very consistent with the high quality product.
Came in 18 days, the sound quality for this price is fine, there are a couple of claims to the package, most likely it will come crumpled, and so everything is fine, everything, In the kit there is a cord for charging
Fast Delivery
The store is excellent, the goods sent in literally 3 hours. The parcel drove 12 days, arrived intact, only a box a little crumpled. But it's already our mail fault. The headphones themselves sound is very excellent. For such a price very good sound, it is a bit flat, but as I said, the best in its segment.
Headphones are excellent, the sound is incredible, it works out, I was afraid that I would fall out, but in a set of different size inserts, changed them to a smaller size size size and Recommend
For now, everything is fine, I have been using it for several weeks. It went long ( We will wait, see what happens next
The order was received, the headphones are happy, but expected more, same as Xiaomi.
More than wonderful Halo
The sound is good, comfortable, sit tight. Purchase satisfied.
The product arrived under experimentation
Product arrived early, packed in perfect condition. Ameiiii
Excellent headphones This is the second!⭐⭐⭐⭐⭐ For the first, black, fought with the wife) Decided to find a compromise Did not regret P.s: I'll add a review later, it's very interesting how soon the white headphones turn into yellow
All very well, works well. Recommended for quality price.
top ...já comprei vários ...tudo ok ...nunca tive nenhum problema
The sound is fiery, comfortably sit in the ears (included three pairs of ear cups of different sizes), the plastic is not very expensive but what did you want for this money??? Came charged, went really long-35 days. Sounds great, from rock to jazz. When receiving a call, you do not hear very well, but you are heard perfectly. In general, very satisfied with the purchase.
Well received... Thank you
I received the shipment at a reasonable time. Excellent packaging longer open the product in good condition, high quality manufacturing good raw materials. After reviewing the speakers, the surprise was an excellent performance, everything works, at a very suitable price recommended by a lot and the store is economical and answers all the questions thank you all I am pleased
Good headphones, like how they sound. Neat as a case, and the headphones themselves. Very quickly legalized with the phone, in general without any effort from me. In the ears sit well, while I have small ears. Less compared to air dots 2. Streamlined more modern and pleasant shape. Minus the only: was a very long delivery by mail of the Russian Federation! On March 4 came to Russia for customs and 25 days lay there without movement!! Only April 3rd! I came to Krasnodar. Total shipment time more than 1,5 months!
Amazing
Hugged earphone
Very good product, came well packaged and well ahead of time! Certainly indicate this store!
Excellent earphone!
Excellent headphones, my wife liked. For such money, sound better than jbl120 and in the ears sit more comfortable. It came two weeks before Voronezh I advise everyone to buy and the store is well done.
I get there without any trouble. Good quality at good price
It's just a bomb!!!! 100/10!! Long chose and did not regret a second!
Headphones are excellent, the sound is very good In Belarus came in 14 days
Good exact sound in description.
Ears pleasantly pleased for such money is the top. In the ears lie tightly do not fall out, they sound cool, very loud ears even bask, I listen not at full volume, with other ears was too much. play clean, balanced very well, in general pleasantly pleased definitely recommend. The first impression when opened extremely pleasant, packed in the sit Apple accessories there is an aesthetic I was surprised. I would have fotcal but the phone was discharged, but I could not wait to listen and I unpacked everything. In general, I recommend the ears and the store too! Later I'll see how the charge is kept. The quality of the photo and the photo itself was not aesthetic was lazy to go to take pictures specially)