Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Works fine, but noisier than expected
Great vacuum cleaner. Works flawlessly. Recommend.
Product complies with the description. Póki What rushed, driven several times carpet and returned to base station. Also works. All was originally packed. Shipment dotarła without additional packaging. Robot ordered in Friday morning 21.05, and arrived on Monday morning tj. 24.05. Shipment very fast from stock in Poland.
All dotarło at best fine, wrapped Super and all items are. I am very satisfied. Already wjechał station for the first charge.
This robot is a wonder! I'm delighted. It's arrived in 2days, super fast. The brushes are placed very easy and brings the batteries for the knob and the invisible wall. It works perfectly, completely sucks up all the dust and even the dog movies (Yorkshire) that you simply don't see. With a battery charge it sucks and scrub the entire plant down, about 70-80 square meters. Even the bathroom. The water tank gives you to scrub everything and you have a little too much to empty once it's over. Mop washes very easy, by hand with a little hand soap. The. invisible wall works great, I tried it so it wouldn't happen in the kitchen. Leave the floor very, very clean. You scrub it several times. If you program the time, vacuum and when you're done, go back to your base, then I'll change the deposit and scrub it. The controller is very practical and easy to use. Avoid the furniture perfectly, and clean by the filito, as in my case they are flush with soil.
Everything works well, recommend the store!
I am satisfied with robot, very well odkurza surface.
Recommend OK
The robot is perfect shame not so delivery in BR. Gave the luck he already be in BR and still get buy for a great price.
Great vacuum cleaner. A little loud, but is it acceptable for this price. Odkurza and washes well. Convenient helper in sprzątaniu
Atejo per 4 d.d (pristatymas i namus) (uzsakymas is lenkijos warehouse). dar nebandeme, bet atrodo tvarkingai supakuotas. aciu pardavejui.
The product is quickly delivered, took for the grandmother, to be a remote, noisy quietly, smart, collects garbage, works like a vacuum cleaner, without brushes, removes the pulse. Cleaning the laminate well, two mouths removes dust from the corners, on the carpet collects surface debris. It's easy to throw dust out of the container. He goes back to base. For such money 12800, an excellent vacuum cleaner.
Amazing vacuum
Very fast delivered to Romania, charging now, will test it after it gets charged.
Ļoti ātra piegāde, četras Dienas kopš pasūtījuma Bija Jau piegādāts ar kurjeru uz mājām. Savu darbiņu izdara un par šādu cenu labs produkts, NAV Kluss, bet klusāks par putekļu sūcēju. Mums mājās IR kaķis UN 3 bērni, drupačas un spalvas tiek savāktas tiešām lieliski. Mitrā uzkopšana NAV perfekta, drīzāk tikai saslapina grīdu un īsti neizmazgā, bet bag NAV svarīgākais, jo uzsūc Labi. Tvertne arī pietiekami Liela, UZ paklāja arī tiek un iztīra. Reizēm gan nepieciešams ieslēgt atkārtoti, Lai IR kārtīgāk, bet esmu apmierināta ar pirkumu. Iesaku! Cenai atbilstoši
Very good product. Recommend. Shipment is very fast (4 days).
Good Robot, good cleaning. Delivery from Ukraine. Came in 3 days. I recommend the goods and the store.
Received the goods but have not checked yet
Vacuum cleaner is great. zamowiony and delivered 24h. Recommend to everyone.
Rapid delivery, great equipment, recommend :)
Mega-fast delivery-the next day I already have! Cool vacuum cleaner!!! So far, delight! Maybe somewhere something will not notice and leave, maybe somewhere tupit and can not navigate, but in the end, when you see how much dust he found-Ray! I advise, a great thing
The product is supplied complete and without damage now still even try it out
super 5+
Robot great the sprawuję gives advice on the carpet. Shipment express zamówiłam in Thursday and Monday shipment was already U me.
Kruti Pilos. The truth is that the three cowardly ones are not the same as the one with the same mixed hair. Don't worry about Tom.
It's my second robot iLife. I don't regret the purchase because I wanted it with two side brushes, it has a very strong suction and EPa filter. The bad thing is, he doesn't have a rotary central brush, which I still have, he picks up and rips the hairs from the cats over there. Look what you buy, and I recommend the central brush.
Vacuum cleaner's here. Everything works, but I had to wait through the dispute for the arrival of the parcel. The store in the order put the wrong tracknumber. By tracking status, he arrived in a week and dropped his protection. Arrived order in Saudi Arabia although I am in Kazakhstan. I had to open a dispute to extend the time of protection. Be vigilant not to stay without money and order. To the product pritensiy there is no everything works. Because of this attitude, the seller only 3 stars.
przesyłka ekspres szok w 2 dni na miejscu i to przed świtami ❤ wygląda wszystko super zobaczymy jak będzie służył dłużej
De momento solo puedo valorar la rapidez en la entrega, lo pedí el miércoles 12 por la tarde y hoy viernes 14 ya lo tengo en casa. También puedo valorar las buena sensación que me ha producido al abrir y el paquete, venía muy bien embalado, con todos sus accesorios y la guía en español (tenía dudas). Deseando probarlo y poder valorar su funcionamiento.
All according to the description. Robot after 1 sprzątaniu troszkę the, kręcił ". Origins are always hard, hope you zapamięta chip and will be super. Cleans thoroughly, mopowania not yet tried.
it works good, i didnt talk with shop came to poland from poland in 2 days
Penktadieni užsakiau, ketvirtadieni Jau gavau. Super veikia.
Labai greitas pristatymas! Labai patenkinta robotu!