Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Delivery mega quickly, 1,5 weeks in Kiev, in appearance all as in the photo. The device itself and 3 magnets in the phone case, looks beautiful. packed quality. not yet glued
As it says so works you must keep in mind that they order 2 because if they change mica or cell it is not easy to remove it takes 80 days to reach hidalgo Mexico
Excellent
Arrived in a neat original box. It didn't even break. Goods satisfied
Goods received. Everything corresponds to the description. A little long went the parcel to Estonia. Qualitatively. Seller reply immediately
Well packed, very quickly came!!! Quality fire))) I recommend and store!
Long delivery. I did not communicate with the store. The magnet holds tight. I haven't stuck on the car yet.
Very strong magnet and the delivery was very fast. Less than 3 weeks. I recommend :)
Товар полностью соответствует описанию, продавца рекомендую.
Perfect!
All Super take not for the first time .. better than this there is no .. the magnet is powerful.. For the machine better not ..
Очень долгая плохая доставка без отслеживания! Оформил спор, Али решил в мою сторону возврат денег. Заказывайте с дорогой доставкой, иначе деньги на ветер! 5 звёзд только из-за возврата денег! Продавец хитрец, дал отрицательный ответ по спору в последний день, когда я уже забыл посмотреть ответ и снова потребовать деньги. Но Али молодцы, всё равно в мою сторону решили!
Got it all. In the kit there is another alcohol napkin. I recommend
It looks good. The material looks good. I'll prove it.
Recommend if's place in aucie to stick the
Good holds, thanks
простигна бързо доволен съм от продукта
Все пришло! Целое хорошо упаковано, но очень долгая доставка. Почти 3 месяца
Magnetic class, soft to the touch in a steel frame. I like it
Everything is excellent! Fast delivery, very well packaged. I recommend the store!
Good magnet
The Samsung S20 phone holds very well, attached a square magnet to the phone. You can turn the phone without problems. On the panel glued without problems the holder. On the uneven road, the phone holds tight. Thank you. I'll order more. Delivery is very long. But it cost my expectations.
כך זה מגיע
Kind of good. But it hasn't been possible yet, I lost my house somewhere. How I will find and glue will complement the review. I did not communicate with the store.
The order took a very long time! I haven't tried it yet. Thank you store!
Good3
I recommend an excellent product for this amount
Great product I am very satisfied Thank you
Great accessory. The phone keeps perfectly. Recommend.
The order was made on 01.12.20, delivered on 31.01.21 to Lipetsk. In principle, satisfied with the result.