Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
The Watch arrived in two weeks, packed well, everything works, so that the menu in Russian need to download the program with QR code which is included.
For the price I wasn’t expecting that much but it’s a super nice watch, it pairs perfectly, charges fast and it’s very easy to use. Shipping really fast and everything is great!
Delivery by courier. The clock is great.
πολύ καλό!!!!
Excellent I charm just as the pictures say and easy to use
The clock arrived very quickly. Were sent literally the next day, and the delivery itself was operational. I did not communicate with the store, I focused on reviews. What's the point? The clock looks quite good, you can estimate by photo. The strap is rubber in my case, long enough. The heart rate sensor is about correct. On the pressure sensor, you can not look at all, the difference in 20 points at me at the sitolic pressure I had several times, with the diastolic pressure showing showing showing The pedometer is a little lying, not straight by 1000 steps, but there is an error. I will not say exactly about the sleep sensor, because I use infrequently. Charging with normal use holds about a week. A couple of words about translation-it is more convenient for me to use English. Unlike Russian translation, the font is everywhere the same. But these are all applications. It is certainly raw. You can read messages, you can not answer, messages quickly hide.
The clock is not bad. All declared functions are performed. Delivery is just under a month.
It seems very good at the moment and works well.
Thank you store!!! Fast delivery, the watch is cool. I use the third day, until I charged more. With the phone synced to "hurray". for such a cost cool.
Come on sweet but never look like Apple means suitable for the age of ١٢ل١٥سنه and asked me where a colorful steak came only pink and black
Works good
Beautiful watch! Good quality! Like it a lot and fast shipping
מושלם
Everything is fine, the clock works, I'm delighted and connected quickly to the phone
ok
Fast shipping and product exactly as described. Already came with a film installed for protection.
Шли месяц, упаковано отлично, сразу после вскрытия включил и соеденился со смартфоном по блютузу, обновилась класс
Excellent.
Came in time, well packed! In general, 10 of 5.
looks good
My at the top easy to configure. I recommend this product and arrive as planned even with 1joir in advance.
Great
Pristychagn, for on Malko from 20 den. otgovar on descriptiono. препоръчвам търговеца.
Excellent! Battery life 17 days, used every day for notifications, did not used it too much for blood measurements. It has blood pressure, Heart rate and SPO2! App is also very nice, it has hundreds of faces.
Excellent, I loved it, just like the photo and I think better than I expected, thanks a lot to the store
Delivery is super fast 6 days. Seller recommend.
Is really good, but i can’t Connect after 3 weeks with weather.
The coloring does not match, I ordered Light-peach, but came bright orange. (((
Super Watch for less than 17e I'm stupid of the quality of it really I recommend received in 3 days at the top
Come with a very good packing expecting a slightly dark color should I still try it
Well received the parcels my watch works very well thank you for the store I recommend
Really interface simple, giving read וואצאפים, battery הזויה can להספיק about for week, I really liked, and I for one שהיה him watches before it. For money for water on it it לדעתי equal right לעכשיו.