Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
All OK!
Great product as AD arrived fast recommend excellent
Learning to make the most of it so far. Although the battery is running very little
Product excellent quality undoubtedly better than Mi Band 5. Beyond the money, the product arrived in 18 days calendar. After shipping, unintentionally pressed the button "confirm receipt", and even being given as received without having occurred, the store complied with the word and the product arrived in my hands in perfect condition and well packed. The seller recommend to everyone. Buy without fear!!
Perfect! Is exactly as described. I am fully satisfied.
Product arrived very well packed, recommend the store!
Went quite a long time for plus delivery (22 days). The watch itself is top for its money, there is only no GPS, but you can use the GPS phone when training. Oxygen measures fairly precisely if you do as they say (put your hand on the table with a dial up, do not move). Then at 3 repeat dimensions shows the same number. Pulse so do not check (too much scrapes), but during training it turns out the pulse curve, very similar to the real one (see. Photo).
excellent product. measurements are accurate. touch and screen display are smooth and crisp.
Really liked, and recommend the only downside is that I can not pair watch and bracelet at the same time the app. Note: The two are Amazfit.
products as described , good embalage , fast shipping, store very recommanded, good communicated seller, I liked my band, thank you very much,
Was impressed with the speed of delivery. Am still evaluating, but so far all OK.
Only 24h for receipt. Perfect logistics!
Product arrived in two weeks, all OK, original, recommend.
Excellent device and very simple to set up and use. Excellent quality and a must have for everyone.
Product quality and came well packed super fast delivery congratulations to store recommend
Product came very well packed, no wrinkled, note 10, product excellent fulfill all promises. Can buy with this very good, a few days will buy some more. The only problem as always when it arrives in Brazil that takes more than sending from China, office as always with a bad service pros consumers.
Everything came, went long
Excellent bracelet, works perfectly with Alexa
good product , trust store
nice
Hi, very good shopping experience, came faster than I expected. All in order, very well packaged. I need to load it and start using it. But everything looks great. I highly recommend this shop.
The way that expected, very beautiful earned every penny
Product came the same description.
Cool, exceeded expectations, arrived early and well packed.
Simple and functional
I arrived well packed, recommended
Device in perfect condition and arrived very fast!!!
All perfect, arrived within 15 days. Testing the product.
Everything is fine!!!
Arrived very well packed. Took about 15 or 20 days to arrive in the country. This time not charged postal order, but do not know the reason. Super worth because bought in promotion. Am already using a few weeks ago, and am loving! The battery lasts too, if not activate measurement breathing during sleep. Super point!! Is original, to those questions.
The product arrived within 17 days.
Perfect, great product, works very well the Lexa and all other functions. Well packed, arrived in perfect condition. Purchase to receive were only 9 days and not taxed.
Arrived from Spain in 4 days! Top!
Arrived very fast. Top! Great bracelet, my girlfriend had the MI but is enjoying more Amazfit.
It took them a month to arrive, well packaged and at a very good price!
Arrived in 10 days in RJ. great product and great store, certainly!