Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
me costó un poco conectarlo al celular peor se conectó , es un poco engorroso aser que te parezcan los mensajes de redes sociales y todo , pero se puede aser , buen producto además en la caja viene con 2 correas eso se valora , además venía súper bien embalado
Packet was well packaged and after 10 days received. Was equally puzzling how to set everything, but works well. Watch itself is beautiful and not too large, display is pretty well visible outside and connect with phone is good. Very satisfied about delivery time and store, and for little money anyway a lovely smart watch.
se ve de calidad llegó completo y en menos de 15 días a México solo falta ver cómo funciona
Very happy with the purchase I recommend it has arrived all well I have done prue va s and for now it goes very well it is nice I recommend
I love it, excellent product, it has very good battery and excellent sound. The supplier made the shipment very fast. I'm very happy with my purchase.
Excellent product, the battery has long life and features excellent sound.
Good, all right, thanks.
Super
In this price as most recommend I am happy
Smartwatch is very beautiful, arrived very well packed and bracelets as description in AD.
Excellent article arrived very fast thank you very much
Very good
Well worth the money. I only wish it would maintain its connection with my iPhone a bit better. English words used for commands are kind of strange. Need better translation. Learning more about the features as time goes on. Quite nice.
everything is good. but only the lock pin is missing. that making a problem.
Looks real good works 1A
nice watch highly recommend
Muy buen producto, llego muy rápido
Excellent arrived in 2 weeks in chile
Great as described. Do not support Arabic Media media alerts work some other hours do not work and this makes it the best Seller professional I recommend it.
I arrive in exelent state
Thank you huge store Super shipping super fast recommend you this seller and this store
As described, no problem at the time of using it, good materials, looks solid and tough, my dad was delighted and arrived in 15 days!
Ótimo
The clock came, they look pretty cool, but the quality of the display leaves much to be desired, has not yet mastered them in full From the minuses I can immediately emphasize that it supports very few applications, for example, does not support such as "VKontakte" At first, for some reason, the pairing was bad
very good quality...love it..thank you store.
Zatial celkom good hodinky. Funguju. prislo it for re zabalene neposkodene.
It came very fast, well packed, works well. There's only q to see how long the battery lasts. But I recommend it.
The product arrived with a small delay of 4 days, in very good condition, is as the description indicates. It works very well, that if by linking it to my iPhone 7 all sounds are emitted through the clock. You can call and receive calls without problem and listen to music. It also brings 2 straps one rubber and the other metal easy to install, imantado round base Charger that fits the back of the watch via USB cable. Excellent product for what I need.
часы нормальные, пришли разряженные, шли почти две недели. железный ремешок в комплекте, пока только зарядил и подключил. разбираюсь. продавцу спасибо. косяков вроде нет, но думал будут крупнее
The product arrived well packed and fast. It's exactly the description.