Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
It came in 1 week brought home a cool watch, the strap is cool.
The watch looks very cool, the gilding is darker than in the photo as dark copper, ciferблат beautiful with shiny dots like a starry sky. The box came crumpled, hello to our mail.
Very fancy watch. Luxury and unusual
Original ones. They look great on the hand. Delivered quickly, everything is intact. Thank you.
While everything works, strains the pasted dial
Delivery in Russia is fast in Moscow for three days. the clock liked, not big, elegant. How will be in the sock will show time
The watch is amazing, perfectly sit, you can tighten on the hand, unusual, which is very like, except you, no one will understand)
Watch liked recomedous please pay attention to the ciferблат men with bad vision in general everything is fine delivery kurerskaya on time remarks no
Original watch. They are made in appearance very high quality. Chose delivery from Russia. Delivered within a week, by courier. When using complaints, there is no. Comfortable buckle. I recommend a shop and a watch.
The clock is great. Recommend
It's lighter than I thought. That's all right.
This very chingon he designed, and it comes with all his aditamentos
All great, rewelacje wysylka for Pl 2tygodnie recommend
The body is of a different color, reddish. The box came crumpled (came for a month.
Watch norms! You get used to watching time in a day. But the delivery is total shit! Although the goods have a shildik plus, but delivery to Mo with the help of sdek, this is a complete tinplate. Not the tracking number of the parcel, and sdecke on the phone can not help. As a result, the courier arrived without warning on Saturday, when no one was at home and reported it 10 minutes before the knock on the door. And yes, the warehouse was chosen in Russia, the parcel was almost three weeks! It seems to me that the Russian Post and then deliver faster Please dear stores! Change the delivery contract by DHL at least.
luce genial
The product came well packed and is presentable great to make good business, was satisfied!
I love super nice. It also comes with a screwdriver to adjust the strap as it suits you.
Nice watch. I liked it. Arrived in time. But delivery was to MailBox. Next time deliver to address. Not to mailbox.
Delivered by sdecom, the watch is good, the strap is very pleased, refined so let's say. Let's see how they will serve and climb. I'm happy with the goods, I like that unusual!
Everything is exactly as in the description. The parcel came to the Kemerovo region for a month. Delivery was a mess, this adventure is already.
Cool watches, cool design, the main thing to get used to. Very fast delivery.
Very beautiful watch! Super design! Quite light and small. All expectations were met.
It's just what I paid for. The design is very nice and interesting, it's a small thing for my taste, but it's worth it.
Sent from Moscow in 2 weeks. I thought the size would be larger. Packed well. The strap is not very convenient, for me.
The watch is wonderful!) look solid on the man's hand, understand them simply, nothing difficult. When to look and twist the arrows.
All cool came fast
Simple, light and different. Like the product. Just thought that lacked a night light, because the dark you cannot see anything!
Everything is fine
Same description and good quality
Product excellent arrive מהרר packed very good
The watch is super, look original and stylish. At first, it's unusual to watch time but in one day has mastered) packed qualitatively)
Watch cool recommend! Got there on time. Seller honest
Beautiful watch, perfect size for my wrist is female. Arrived in 7 days after posting, not taxed. Works perfectly, arrived very well packed. Is different and charming at the same time. Loved the purchase and the brand. Certainly come back to buy!
The goods came quickly, in a branded box. Included with the watch were a napkin, a small screwdriver, plastic card and instruction (in Chinese and English). The clock fully corresponds to the description. I did not immediately realize how to read the time correctly on them, but eventually I figured it out. If anyone is interested, then I advise you to take. I'm happy with them completely :) I attach pictures of the box, the clock and the kit that came with them.
Delivery to door by courier, two weeks after order. The clock fully corresponds to the description. Look cool