Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Watch delivered slightly tydzien after purchase, I am shocked :) Watch dokladnie such as per zdjeciu, dosc Ciezki, solid.
Come quickly, track tracked. The watch is beautiful, unusual, the dial is branded with a film. Bought as a gift. Thank you!
Excellent clock) will check)
Good watch with interesting design, comfortable strap, heavy enough
good
Watch is a great, exactly as the picture. Kupiłam for husband, is very satisfied. Very stylish and elegant. Recommend & thank you
So nice....awesome
As it appears in the description thank you very much very good pipeline
Delivery came in time, exactly what i ordered for no damages. i recommend this store
It's a fire. The live looks great. Good clasp. Plus the clock itself is quite heavy. Which gives solitude. Very satisfied
Very nice came quick
Watch Super. Even better wyglada than the pictures.
Excellent watch I loved meet for the price
Very curious watches, original, quite massive. A little surprised that the minute Arrow was shorter than the hour. Super-fast delivery-a week to Moscow. Packed in a beautiful box, perfectly suitable for a gift.
The clock came quickly, earlier than the scheduled time, everything works, the water does not penetrate the inside of the case, the box is intact, I highly recommend the store!
It looks really impressive and solid. The watchband has an oryginal fastening. Definitely is one to buy.
Everything as described. Looks good and very solid.
Watch-Super!)) look cool, unusual and not cheap. Came in a beautiful package-you can also for a gift. Large and heavy, but on the hand sit well, do not press, the strap does not rub and does not slip. Even on my thin wrist normally approached, did not have to make an additional hole. In Siberia for a long time, for more than a month, but delayed already at the shipment in the country, apparently, our mail is jamming, so, I do not reduce the evaluation to the store, he did well, the order sent quickly.
it looks just like in the photos!!!
Nice watch and very heavy. Looks good quality. To see in time
The article arrived pretty soon, came very well-wrapped, includes box and the limp the boxes bring, the strap has a pretty good material, it's just as it comes in pictures, although it's much nicer in person, it works properly. It also comes with a plastic that protects the sphere. Very happy with the purchase.
Shipment dotarła within 11 days
Dostawa do Polski w siedem dni . To mi się podoba . Zegarek ekstraklasa ! Polecam sprzedawcę
Zegarek jest super! Przyszedł bardzo szybko. Dziękuję sprzedawcy. Polecam. Pozdrawiam serdecznie. K. Z
Even better than the pictures. Is not for heavy and cool lies on hand. Confidently recommend
At first I have to thank you for the very fast shipping, 13 days and watch at home. Nice watch, quality as for $ 18 ok, the clasp is jamming, this is probably the weakest part of the watch, the strap is quite strange but pleasant to the hand. The watch is not heavy so it is comfortable to wear. Overall, I recommend ... thank you
Perfect. As described. Works. Well packed. Nice box. Recommended.
The watch is steep, everything is packed qualitatively. A little uncomfortable bracelet, rub, on a female hand a little wide (holes are either large or small, maybe between the snort I think) I'm delighted!!!! Very beautiful!!!
Watch Well presents, elegantly packed perfect for gift. Recommend
buen producto excelente embalaje
The watch is great it is cool, come in a beautiful packaging-one can also for a gift. It holds well on the hand and does not press, the strap does not rub and does not slip. Even on my fine wrist returned normally, did not have to make an additional hole so, the store's evaluation does not decrease, it is well done, order sent quickly.
Beautiful
Everything is fine
Perfect is accurate, I recommend it to make a gift, the scelant vendor
Very nice watch, beautiful finishes. Arrival on the scheduled date and well packaged.
The shipment has arrived. The clock is like this one described on the page. It looks nice and with a very special design. Thank you for the product, it looks great.