Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
The projector came in a month with more. Everything works.
Ordered dad. He was very pleased, but I want to note that the projector resolution is not 1080, but about 360. 1080 is the maximum resolution of the file it can play. Above this size, he does not read anymore. Tried 4 K rollers from the flash drive to put and nifiga. In general, the image is pixel, I would not take this myself, but since Dad liked it, then there will be five stars can be included from the powerbank even. Reads USB flash drives, as well as SD/TF card. There is an HDMI connector. The sound is not loud. Children play-the most))
Excellent! Very quickly, the packing is reliable. The device is of course a toy, but, the best for this money!
Projector makes a lot of noise but its working and im happy with it:)
пришло за 3 недели. коробка немного была помята, но проектор не пострадал. За такие деньги качество нормик, единственное звук тихий(на HDMI, с флешки еще не пробовал), но можно подключить колонки). теперь буду брать на ночёвку на природе=)
merci for my order receive my order
Order received very quickly. But the carton was damaged. Not tested yet.
arrived in 10 days to israel, great product for the money i paid
посредственный проектор. видно пиксели. разрешение как у часов. не шумит, нет трапеции. можно рассматривать лишь в качестве игрушки.
I arrive without a problem. Well protected. Just power cable came wrong. But I buy adapter. Not yet and tested apparatus.
The order has been received successfully. The package was well packed and no damage can be seen on the box. just started the product for test it works fine.
Toy. To install at a distance of 0,5-1 m and then the quality will be terrible. The sound does not support in all formats. Only works from power bank.
Fiel a la descripción.
Arrived very fast, great product for those who want to look a film for example just not recommend to do readings.
Проектор работает хорошо. Можно чуть отстраивать резкость, это удобно. Маленький и лёгкий. Удобно возить с собой (если нужно). Достаточно яркая картинка. Телефон мой правда не распознал, изображения включаю через обычную флешку. Заряжается от розетки или через powerbank
очень сильно греется, не знаю на сколько хватит, пороботал 10мин и пошёл запах проводки...качество можно сказать никакое резкости почти нет и прям просится сделать поярче, но такой функции нет,только глаза портить...
Everything corresponds to the description. The resolution is small, but for viewing 15-20 minutes a week is enough. Easy, I think we'll take it on trips. On the photo while the box, a little later I will add photos with a look. It was very fast.
Box crumpled but everything works A small scratch on the lens, the camera barely catches it. On the picture quality does not affect
The delivery is faster than i expected.
Its good for karaoke. Or like a toy for children. Not a real movie projector. Real world screen size is about 50-60". Not bad for the price.
Arrived very quickly in France, I recommend.
It came in 9 days unrealistically quickly
custo benefício
Came quickly, works and everything as in the description
Fast shipping, very well packed and great item according to quality-price.
Fast shipping, excellent product according to price
It came quickly. The goods work, all as it should. Even ptlt is. Still HDMI put... It turned out to be a very compact, nice thing. I did not think that was small.
Ordered 11.11. Came 22.12. I order the second time. And both times the box is crumpled. No packaging... For a gift is not good! Russian translation No. A few words translate everything into Russian, the rest remains in English. The picture quality is not very, but for home watching movies will go. Small and compact. All functions