Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Merci
Really want to have the product's working well and print picture Storage very favorite dish
Fast shipping to Chile, about 25 days, very satisfied
Very satisfied and happy with my purchase. It came a bit late but with good reason.
Happy with my new acquisition, thank you very much to the store.
very good product and arrived fast.also a great store i recommend
Классная штука, работает отлично, ребёнок в восторге. Спасибо продавцу, за то, что указал стоимость проходную до растоможки. Правда задержалась доставка, на 2 дня позже дня рождения пришла посылка. Но в остальном , все супер!!! Вот такие фоточки получаются.
This item took about 1 month to get to the USA. i love the printer it takes 57x30 paper i would recommend :)
I love my Peri
Cool thing. In the kit there was a paper installed. The packing is sealed in film.
Very fast delivery! 13 November ordered, 7 December received. Compact packed and protected.
Arrived super fast, well packed. Exactly as described. The manual also contains instructions in Portuguese. Very satisfied, it was my first purchase here. Already started using and apparently is okay. Recommend.
Too good but too bad it does not work with iPhone
Low-cost printer, ordered as a gift to the sister, she is delighted, the description is accurate.
Amazing product. Quick shipping and it works great. There was already a roll of thermal paper inside so in total you receive 7 rolls of paper. I'm looking forward to use it a lot!
Very cool! Got everything right and it is very easy to use, you just have to get used to it, have some photos that need to be modified (change the contrast etc) to become more visible. The only thing not like was the adhesive paper, found it horrible, could not work, not know if was why my came through folded, but needed a three attempts to make a good impression, the paper kept crashing and skirt. Bought 11/11/2020 and arrived 5/12/2020 no fees.
E. It is great, came as described. Very good, not wrong. Please note some pictures
Perfect Murder!
Good quality
really like the printer, it came in 3 weeks. Except the quality of the printing is better on white paper than on the sticker paper. the store is a very nice person. I asked them to exchange one roll of the sticker paper into one roll of white, he said no problem and remembered to do it.
He arrived too fast, expected it in late December and arrived today, everything as it comes out in the description
Excellent I tried and work well. I get to Ica very well 975-362-477
Excellent Product, 30 days time to arrive in Peru.
Very happy with this item! My 13 year old daughter loves it! Great birthday present!
Beautiful, I arrive in about a month. Practical and very easy to manipulate. The first thing is to read the manual. I'll order more.
A good thing works + 5 but went a long time ordered October 6, 2020 and in December came...
Arrived super fast and in good condition recommended store
Eelente! It's what I want, I arrive long before the estimated date well wrapped the product without any damage!
the product is perfect!!!
I love it.
Arrive super fast and the product such as description 100% recommended