Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
, The watch is gorgeous. Ordered from Russia, the price is the same, but waited only three days. Delivery IML to the threshold. The application for this watch is already different than on LS2. Why bitch!!!!!!? The app sucks downloaded another with Google Play. called Hello hylow. Did not regret 149 rubles. The app is very good... better than stock much. The watch itself is good, the screen is brighter than on LS2, though the language is on the watch Ang. But all notifications are Russian. I recommend the store. for the goods 5 stars deserved!!!!
Exatamente como descrito no site. Segue foto.
The package arrived within the estimated delivery time, arrived in excellent condition the order, the battery was fully loaded, as described, a little difficult to set up but all right, the store is recommended, lack to check values
Best store! Docking, record, arrived in 13 days! Not taxed. Smartwatch is excellent money to want to spend very! Best seller, shipped very fast!
recibir mensajes cuesta
Shipping is Tourn. product quality is nicer. Old, it if you wish.
Very good only took too this free
Delivery surprised me, the boy courier brought the clock straight to my house, the delivery itself took a little more than a week. The clock itself is fire, keep the battery for almost a month. Display top. I'm in ecstasy))
The clock reached very quickly, the courier service was brought directly to the apartment. The clock itself pleased. I was pleased.
Excellent
Great Store, the same day that I bought the product was already posted, arrived in Brazil in 4 days to delivery was 24 days calendar/18 business days, been over 4 days I'm with watch and the battery is in 60% using quite, with Bluetooth connected, Making sync sleep and steps, passing the songs using the climograma and etc. Moreover, bought a extra strap and a protective cover.
While excellent! but the app is very bad, flies out constantly.
The clock took a long time, although from Russia. In the kit, the watch itself (were completely discharged) and a lace with a magnet for charging. Work with an application that can be downloaded from the play Market-haylou (orange). With haylou fit did not find. Interface in English. Lungs. The application is not very, the settings are small.
Order Date 12/11/2020 Arrival in destination Country (Algeria) 06/01/2021 Date of receipt 23/01/2021 Good quality product and well packed The item is in accordance with the description but the delivery time is very long
Product arrived undamaged packaging, as in description, very good, indicate
Delivery by courier 10 days. Came discharged
The parcel came within a week. Everything is fine.
Muito bom, entrega muito rapida 3 dias em Leiria Relogio fixe!
Delivered in 32 days, product quality construction, beautiful, comply with what is promised. Value very good.
Просто лучший продавец на всем Ali! Заказал часы себе и жене, а пришло (смотрим фото)! Спасибо большое за такой подарок:)
A great watch. It arrived safely with no damage. Nicely packaged and protected. Easy to set up and synchronise. Looks like a nice quality watch with a good strap. The display is very clear and there are a number of options.
Good
Watch Super, Vodun afraid, fast delivery, battery keep Bole 14 days
Seller just forgot to put the right address, but left original product and delivery more than expected
All good, fine packing, works fine. 67 days to IL, slow. Not store's fault
Relógio lindo e excelente em dias funções. Chegou extremamente rápido em São Luís-MA, desde a postagem em 31/12 até chegar em minha casa 18/12. A encomenda mais rápida que recebi. Veio bem embalado.
Super Watch connected value for money there is really nothing to say. It is complete the battery holds very long for normal use 10 12 days. My wife loves it. Fast enough delivery in 7 days for Belgium. Thank you for sending
Excellent watch for value offered, charging further saw is perfect
Excelente smartwatch, muitas funcionalidades.
Beautiful watch, light, comfortable, very similar to the MiBand 5 functions, like product, only problem is with the application, they need to improve communication and mainly the stability of notifications, also missing watch faces
Great watch, bought two watches 1 quickly arrived that took almost 3 months.
Great product, arrived in perfect condition
This product as a fitness bracelet is good, and only. Just will show time, less pulse, can reject call, messages and weather repeat from the phone and alarm clock from the app will wake up. But OWN app so-so not very, requires constant inclusion that it is noticeably fast to discharge the battery due to Bluetooth and geolocation.
Product really good, arrived quickly!!! Recommend!
Hi there. I wanted to immediately beat the minuses for this shit, but then I read what people write, tried and yes. Their native application is just to start the clock from scratch, it just deducts the MAC address of the clock and connectit them, there are no settings for normal operation. And it's too bad. In general, how to animate the watch immediately put Hello haylou and flip control on it, the bracelet immediately becomes yuzabelny. All info on 4pda, go there and read
Perfeito, novamente comprei e chegou tudo ok, pena os Correios do Brasil atrasar demais, comprei em novembro.
Top approves d'água, everything works. .. Indicate