Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Ershik, just, super. The goods were tracked, came in two weeks, packed in the poperka nothing was damaged.. Handle national team. From three parts, it is easy to clean, very compact, I liked it. I think it will last a long time. to store Thank you for fast shipment and good delivery.
Brush nice presents Sie in Toilet. :-) perfectly (professionally) packaged :-). The pictures comparison brush with logo and without logotypu. Recommend dopłacić to TEL with logotypem because it completely different workmanship :-).
The parcel came quite quickly, about 3 weeks. Silicone brush cleans much worse than usual. The shape of the stand is not round, as in the photo, but with corners. The bottom of her constantly falls off. In general, not wow. But it looks simpotichno, it keeps well on the wall panel, so let it be.
All as in the picture. Thank you very much
Perfect
The goods which came does not match the picture in the omisania: The brush itself is normal, A stand of lower quality and square.
Packed well, delivery fast. Quality нлрмальное, for its price OK
The goods are super!!!
Very nice
доставили курьером через 3 дня после заказа. качество отличное
The parcel came days for 9-10-very quickly, this is a big plus! But the glasses under the erasers came not the same form as in the photo of the store. Opened a dispute for partial refund of payment-the seller my option of solving the issue did not suit, he offered to return the goods to him and refund payment to me, but after a week of use, I got used to this design and canceled the dispute.
In the area rather well
All OK.
Very fast RECEPTION-product conforms to the DESCRIPTION-perfect-remains to see the use-
Done qualitatively. Well packed. But the top and bottom of different shape (rectangular and square) and are badly connected
Beautiful and comfortable
Оплатила ускоренную доставку,но продавец отправил обычной почтой.Приехала битая,с трещиной.Склеить можно,но неприятный осадочек остался.
It's taken 3 weeks to arrive. All great.
Everything is wonderful, in the case has not yet tried)))
It came very quickly. Looks great.
2 weeks to Israel! Very fast, looks great
Finished quickly, under the description is suitable, but the bottom cover for flocking water does not hold very well, generally satisfied
there is small silikon damage, im not sure this will be strong.
Хорошая щётка,немного непрвычная.Упакована отлично.
2 months for Portugal very well packed and good quality Recommend will order again
Cool, beautiful, plastic durable.
All precise
Quality, comfortable brush. Cleans well. Recommend
This is my second order. Quality is fair for the price. Delivered as promised. Thanks
Dydis Geras, visur Kur reikia Telpa.
The quality of the goods did not particularly impress, flimkovato for this money. Let's see in Operation how it will be.
All as in the description of the goods. Attracted wall mount, convenient. We'll try it. It came quickly, by courier. 5 + thank you.
On the store's photo is round, and in fact Square, the bottom is weak
Cool brush, will wash well
Delivery is fast, in shape it turned out to be a bit different (not round). But I liked it anyway. I ordered a different form earlier-this bottom liked more.
Starts very quickly shipped and received-apparently the product seems complete-I just have to install it in my toilet-and test it-
I do not understand why such a big gap!? And so it seems not Chago ....
Order came quickly. Packed qualitatively. The product corresponds to the description. The pallet that is attached from below has gaps is not very aesthetic, for such a price of analogs in ordinary stores do not find of course. Seller recommend
naprawdę super!!!
All is well. The urshik itself is quality. But to collect the bucket, I had to fight. But in general, everything is good.