Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Toy norms. It rolls, the remote is listening, did not drive the car (20 meters takes confidently!) at the same time, they chased on the snowballs and so on the snow for 25 - 30 minutes without problems. The child (7 years old)-liked it!))) and what else is needed? For them, we buy relatives! In short, we will drive and kill the machine further. We'll pick the next one! Good luck to all!!!)))
Much bigger than it looks in the video and photos. A machine!
The car even with a charged shark, although it went more than 70 days!!! Son happy
A cool machine rides quickly but only on the street space, I recommend children will be happy
Tudo como anunciado. Recomendo.
Took as a gift for the new year. We haven't tested yet. Optically looks like in the picture. But it works or not I do not know yet. We'll check and write the other day.
Отличная машинка. Немного доработали и все супер
so good product
Excellent machine, the child is happy!
Min machine just super order will not regret, the wheels are soft jumping. Works min 30. Children are delighted. USB charging. Comes with a screwdriver.
The battery is small, but in principle it drives well. The range is not very large. Delivery IML from a warehouse in Moscow. Went about 3 days.
Delivery is very fast, the machine is super. The store below the price set by them does not send, promotional codes and coupons used in vain.
Super
Ótimo Buggy
Excellent machine, everything is whole, everything works, delivery 3 days to Lipetsk, I highly recommend the store well done, thank you, my granddaughter really liked it.
Jest super.
Flawless! Delivered in 2 days! Nothing point…
Arrived super fast in 2 days spectacular my son will love! Thanks professionalism ..
good price with qualty
Top
I'm pretty. Fast smoothly. Tesekkurler
The package came a bit damaged, but content was well protected. All looks good. Did the short test drive anh very happy. Let’s see in kid’s hand if it’s durable product. Battery looks a bit cheap, hope it will last long. There was English instruction included too
The machine is super, I order 2, but the delivery of me upset, it was +, then + disappeared, maybe she's a racist. To the Krasnodar Territory almost 2 months, ordered 08.12., so for the new year we flew. But in the rest everything is fine, everything matches.
The machine is just a class, I did not see it in stores, I bought two-my son and my nephew, everyone is delighted and even adults do not mind playing. Buy safely, delivery to the door and quickly.
Thank you very much, great toy!
The machine is cool. Bright, the angle of rotation is small, in the house there is little place for it) the order was about three weeks. Everything is whole, in working order. The box is really a little "seeing" a long way. But this is not the main thing! Seller Thank you!
Like the car will be a rich Christmas gift for kids. Recommend. Fast delivery.
The machine is super, I will order the second one, I ordered 11.11 came 26.11 to the Krasnodar Territory, thanks.
It works well, the kid spends it big on him, it diverts a little to the right and does not keep the line straight, speed suitable for a small child, lithium battery with good autonomy much better than old ni-cd or ni-mh batteries
Urun came in 15 days. No chance .. Going so fast I really liked it
Fast Delivery Super Machine!! Recommend
10 days to Nizhny Novgorod. Brought home. I recommend
Delivery is long to Ekaterinburg, about 1,5 month. I did not communicate with the store. Everything works, everyone is happy, thank you!