Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
It came quickly like 6 days in the Moscow region of sdecom. I'm happy with the goods infects the phone quickly but it does not get infected very quickly somewhere 6-7 hours. Looks nice.
Went very long but came thank you very much to the store everything works
доставка 1 неделя, курьером до двери. товар пришёл хорошо упакованный. все хорошо работает. Ещё полностью не использовала, но вид уже радует
Gomel's been in three weeks. Quality is decent. Recommend.
Convenient, compact, very cute external battery! Fully corresponds to the declared characteristics and photos. Excellent quality: nice to hold in your hand, the display allows you to control the level of charge, four connectors (two "outputs"-1A and 2.1a, two "inputs" ") comes with a micro USB cable. Power Bank is securely packed in a branded box, arrived charged at 82%. Delivery from a warehouse in Russia is very fast. Reliable, polite store. Recommend!
Advise
The track was not tracked, but the goods came. Like working, I'll see how this thing will behave.
Puiki preke! Gavau Labai greita net savaites laukti nereikejo!
It is what I wanted. It is small and can be carryed in a jacket. The first time it took several hours to charge the battery. It is the best fit
I order a second time, it works fine. Enough to charge Xiaomi 2 times. Delivery of ukrmail to the office of 1.5 months. Excellent, I recommend!
We have put a little to get but vabbe. Quality looks excellent
Everything works. Seller Thank you
V good
Delivery took less than a week from Russia, delivered through the CDEC straight to the apartment. Portable beautiful, works, I hope it will last a long time)))
The goods came quickly, days in 5 somewhere. The parcel was cut with a knife, but the good was a box and the paverbank did not suffer. In appearance, everything is fine, but if you shake it, you can hear the sound of a hanging button. At work did not check, but I think everything will be fine
Ordered already 3 banks. Took twice White, now black. White in ordinary packaging, black in such as in the photo. Quality is good. Delivery from a warehouse in Russia is fast.
Works fine, is heavy and this,, price/quality is excellent
Everything is fine
доставка 30 дней НП, спасибо!
Delivery 2 month. Looks like norms.
Glad it finally within is; 30 December ordered, 6 February within arrived. But the device works, so everything oké!
Pover bank came in a month. Track wasn't tracked. Wrote to the store. He sent a track to track the package. The seller is very sociable, quickly replied. She took her husband for a gift. This is the first bank in the family. There's nothing to compare with. I recommend the seller!!!! Thanks for the parcel!
It's fine. As always super fast delivery. Charges, and charges without reproach. Seller super. I recommend to everyone
Came quickly, everything works
Excellent charger. The quality is super and looks decent. Strong, not flimsy. Enough for a few charges of the phone. Ordered 11.11 but the goods for some reason did not send out initially. The store is generally well done, sociable and immediately offered to return the money. I offered to send again and in a week or so later, the logistics company brought me home this charger. The seller would put 10 stars for responsive. Everything is super. You can safely order, you will not regret it.
Good product
Fire, quick!
Товар отправлен с Московской области.До Кемеровской обл.шла посылка 9 дней,заказала 26.01.21 ,а прибыла 05.02.Упаковано хорошо,но на стекле есть царапины,ну наверно,это не критично.Продавца рекомендую
მივიღე ❤️ thanks ❤️
30.01. Ordered 05.02 received. Just space, came charged at 81%. If there is a problem I will finish the review.