Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
The parcel came for 3 weeks, a cool device, I recommend the store.
Very nice and works well. Very well painted and good quality.
долго ждала
Cute seals! Good stand for phone!
Kittens came, when they were not already hoping, very cool, they liked children, they are attached only to a smooth cover
Identical and detailed spr.
Nice thing. You can watch the series without holding the phone in your hands
You can use not only as a stand for the phone, you can glue it somewhere else. Funny cat! Thank you!
This cat went 3 months, the store asked to cancel the dispute, but the time of protection is over, fuck him.
so cute
Very nice והגיעבאיחור very
On the cover is not attached
Cute little cat + suction cup to hold the Smartphone right. The details are not really well painted but for the price it goes. In my photos I used the smartphone of my spouse but as he has a special anti-breakage and waterproof shell the suction cup did not stick so I put on his screen! Works! (hold the phone right!) Delivered quickly and well packaged. I note 7/10 because the painting is not perfect!
Very long delivery, I thought will not come, but found the parcel in the mailbox. Packed qualitatively, the kitten came safely and safely Took as a gift to the child. As a result, the child is happy, puts a phone on him. The sucker keeps well. The stand will appeal to both children and adults.
Ultra long durable shipping because until two months longer, damage because gift after time.!
As advertised
Super
шло долго, но лайк максимальный
So amazingly funny and nice made, thank you!
produkt zgodny z opisem. świetnie spełnia swoją funkcję. polecam
The stands are well attached to the phone and to silicone cases. It is convenient to take with you. Quality is good.
Cool stand. Comfortable. But went 3 months almost
Equal to the image, only with one is enough for cell phone support although it is preferable with two. Very confortable
Delivery took 20 days to chile, very fast. Product equal to the offered.
An interesting stand, only on the cover is not attached. If without a cover, the sucker holds
funny
Holder good phone holds!
Seals are pretty, but small. Purchase satisfied
The suction cup does not hook well and the cat is very badly done
Очень забавная штука
Cute kitten! Thank u! Very long drove, but still got there. The store is talkative, I recommend.
I didn't try cat yet