Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Excellent charm to me
Excelente la ame
10/10 súper father
I love it for a thousand to buy excellent quality and arrive SUPER RAPIDOOOO<3
Отличное качество, брал на 12 айфон
Beautiful! I love the mirror looks great. The material is tough. I get super fast
Good quality, good packaging, very cute colors, arrived in 14 days to Chile, exactly the same as the picture!
Hard Case, hard to introduce. That's all right.
I loved it, it arrived in 14 days. Super fast. Good quality
I arrive fast, excellent product
Es un producto de excelente calidad, siempre compro al mayor, pero este pedido casi lo doy por perdido tardo mucho tiempo en llegar incluso tuve que abrir un reclamo para que fuera entregado. Del resto satisfecho con el producto son carcasas de buena calidad.
Very good, I arrive Fast and the quality is the best, thanks
I loved it! Good quality and design
Super nice! Just like in the picture! I'm coming too fast!
Film Paste behind once get the tear off look in one tidy without mirror look good without twisting and instead on back part for camera not cover the nail with back phone when struck off camera Work day seemed ㄹ ㅇ
Fast delivery, excellent product
I recommend, it is chic
The order was very quickly shipped. The cover is heavy and tight, perhaps it will be sanded with fingers instantly. Oddly enough, the printing of these images is on top. Can erase, but looks on the phone very not usually and beautiful, that I confirm these photos:
Very good the material and I arrive in 2 weeks
Heavy turned out to be a cover, so big, but very beautiful
very accurate description and good quality. took 3 weeks to ship to australia
With little lines but ok for the price
It is IDEAL
Good product and I arrive very fast as the photo
Beautiful casing, excellent material. I really like the way it fits the cell phone, the first case I get the screen to protect. Excellent I highly recommend
Really pleased with the phone case - it fits my iphone 6S PLUS perfectly. Looks great as well :)
Come in a week. Looks cool