Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Headphones are super, sound-like orig, loud, clear, deep bass. They were packed in pupyrku, individual packaging and film. Dear friend put the bracelet as a gift. Keys work, all fire. I don't know if it's a copy or not, but if and yes, it's very good. I will order more, the headphones from me-consumables) delivery to the Moscow region for a month and a half took, tracked. I recommend both the store and the ears-such a sound for such a price can not be found)))
Пришли вовремя, целыми. Басами и не пахнет, но за свои деньги отлично!
Good earphones compared to it's price
They're really good. I liked hearing aids and they comply with what they say, the buttons and microphone are fully functional, have good sound and cancel the noise well. They look original, just that the cable is a little more rigid is not that flexible. They come in a white bag and well packed. It didn't take so long for the shipment to arrive.
Recommend great product
Very well packaged thank you very well received
perfacet thanks
The sound medium seemed to me, but for 160 rubles, I liked it, I order more!!!! Thank you very much
The product corresponds to the description.
Excellent headphones, work well, no damage, came 16 days before Krasnodar, I advise)
Ottimo, funziona bene✌ Chiuso ermeticamente, molto igienico! Consiglio
Well received. Works well.
It was a month and a half, even more, the headphones are cool for their price, they work. Seller half-lived gift
I take not the first time. Like it. Delivery in time.
ha llegado muy rapido y muy bien protegido. Gracias por la pulserita de regalo!!
Наушники отличные. Товар дошел быстро. Работают без помех и лишнего шума
Наушники соответствуют согласованию описания. Спасибо большое продавцу быстро выходит на контакт. Рекомендую. С новым годом всех!!!
Качество понравилось. Пришли в срок. Трек отслеживался. Спасибо производителю и продавцу.
Headphones work normally. There is volume control.
The goods meet the requirements. Very happy. Everything works. Thanks store
The sound quality is surprisingly very good for this money, delivery more than a month, but most likely, what I ordered before the new year. Also put a bracelet as a gift
Pas de suivie a jour mais c'est arrivé en 2 semaines par colis privé
It has arrived in perfect condition and with a small gift. We have to try. I recommend!
Gift red thread gave. Thank you.
The Product received today after 19 days which is not very late shipping quickly and packing was good but the product a bit damaged otherwise it would be good experience.
Steep headphones, clearly sound, I recommend!
Fully corresponds to the description. The microphone is not very good-the companion does not hear well.
Perfectly, the headphones are original, the sound is beautiful for this money. Not a sinheiser, of course, but just fine. Gift is, packing is factory. Chinese cool =)
He arrived very quickly and in perfect condition. However, the sound quality is 6/10. The price is meant but it is worth investing a little more for better audio quality ones.
Well received thank you to the store Item not used yet
Thank you all well!
I order the second time, there are no complaints, the sound is beautiful) only it seems that The Wire has become thinner, compared with previous headphones. Everything came whole, I recommend
Headphones work, for 180r will go. Delivery month.
Cool Sound
Samsung headset with high quality and great sound and for fast charging took less than a month to arrive and come with the headset gift a red thread to wrap the headset.
Fast delivery and good quality
Thank you, first order coming with 11.11
Headphones came 3 weeks before Kazan. as a gift put a bracelet.
The product is consistent with the description. The sound reproduced is good, so am satisfied with purchase ~ :) Came with a informative about the product in Chinese and a gift bracelet. The shipping was fast and took a month to arrive.
I'm happy. It came in time, but it was written that it was not delivered. The sound is good, the Speaker works. Were tightly packed.
Everything was fine, though for a long time very, exactly a month to Moscow. Fully corresponds to the description. Sound for such money worthy, even bass is. On the tablet, the Samsung button headphones all their functions perform. On the iPhone there is only a start/stop button, which is clear. I did not understand why this red rope lay in the package, apparently accidentally hit. Thanks to the store, I recommend!
Description about the goods was accurate, I also doubted about the quality of the goods as the price is very low, but the wait met its action, also separately thank the store for the gift as another pair of Samsung's sound quality is perfect, also I was put some chain)
So as the description, I'm satisfied.
Спасибо большое! Наушники классные! Рекомендую! За подарочек отдельное спасибо! Очень приятно .
Realy good quality sound..I'm satisfied with earphones and the store..buy in 10.12.2020-get 30.12.2020..and the red staff is a gift i guess. recommend the seller-i will by more of these:)
All OK. According To The description of not yet checked.
The parcel received, the goods are satisfied!
For such a price, headphones are normal. There is an increase and volume reduction, as well as a stop-start button.
The parcel came in 14 days, everything is fine. Headphones and microphone works. Thank you store.
Everything is fine, thank you.