Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
product description very happy with it
Coller pas bien dans ma douche à l italienne
До Москвы дошло за месяц. в деле ещё не пробовала, но кажется что не очень сильный клей
The goods came quickly, the quality is excellent in appearance, in the case did not check, but I think it will be good.
Marriage
Fast delivery. Good product
Recommend
Arrived before the date
Looks good. But in the case have not tried yet
Отличная лента.
Very good bath sealing strip, but I don't know how long the tape will last.
It's come great and fast. It's been easy to place. The bathtub looks great. Now we have to see how long it holds
The tape is super! I did not have enough in the bathroom, I will order more. Take immediately more meters. But the goods went almost two months
All as described, well packed, acceptable delivery time, recommend to buy .
Nothing despega .. send photo
Соотвнтствует description
еще не пробывал оно клеит. но должно все получится.
Wonderful, highly recommended!
I have’t used it yet
The article is as described.
לכו on it do the work
bien
Package came good, relatively quick. I will leave additional feedback once I install it and I see if is good quality to my needs. Thank you and good day.
Looks like nothing.
Item received correctly and as described by the supplier. I haven't tested it yet to value its usefulness and effectiveness, but it looks like a good product
Very good quality still not installed because it will go with the ovalin
Elastic, color dirty white. As nakleję then I will send another opinion.
The goods came quickly, until they glued
Получил посылку всё отлично.Ёще не пробовал! Спасибо продавцу!
Delivery was very pleased, quickly. Glued on the joint between the table top and the stove. It's like everything's OK. However, from high temperature from the edge began to waste glue. But it's not scary, I will glue again!!!! Thank you very much to the store, success to you!!!
The description is accurate, but in the hands it turned out that much better than expected in size.
Package took so long to arrive but I love it. Used it before remembering to take a pic of it. I like!
очень клёвая штука
The goods went sooo long. I did not communicate with the store. I haven't used it yet. Let's see how it will hold in the bathroom. In general, satisfied!
In fact, an interesting thing, stuck smoothly, let's see how long it will last.
хорошая лента