Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Extremely accurate store. Fast delivery! I am very happy with the robot. I RECOMMEND! I also have an ilife v5s pro which I am also very happy with.
Robot already tested odkurzył 80 m2 flat very carefully I am happy
Well, I can't say anything but delight. Came quickly, mastered too quickly. Now runs around the apartment, get acquainted))) when in the house of a cat .. This is a super assistant!!!
After a week use I believe that boldly can leave evaluation very good. As for me super. When daily sprzątaniu can enjoy clean floor. Recommend.
Shipping very fast in two days I was home and perfectly picks up the dog's hairs, very happy with the purchase
Received in 2 days. It's the second one I buy from this salesman. It works perfectly, like the first one I bought 4 years ago. A ten
spoko odkurzacz. mam schody- najważniejsze ze nie spada. użytkuję dopiero kilka dni, mam nadzieje ze się sprawdzi.
Super, recommend to everyone, bought for 376zl, delivery after two days. Meets your task. Recommend
Пылесос получен! Распакован! Проверен в деле ) Ребёнок нарадоваться не может! 40 минут ходил за ним, проверял как он катается и собирает крошечки ))) в одну из комнат отпустила его одного, он там зажевал свисающий поясок и позвал на помощь. Поясок отобрала, работа продолжилась. Общее впечатление отличное! Друзья, ведь это же совсем другая жизнь начинается!!! Другой уровень комфорта!!! Я в восторге! Спасибо за быструю доставку и супер пылесос!
Vacuum cleaner dead and it already enjoys collects better than myślałam. Nicely vacuum cleaner panels and flat carpet. I am glad.
Jest ok za tę cenę
Cel mai bun robot la acești bani. Este al doilea pe care îl cumpăr. Am cumpărat unul la un alt brand foarte cunoscut, mai scump, cu app pe telefon, etc; a doua zi l-am returnat și am comandat încă un Ilife. Bravo ILIFE !
The vacuum cleaner is excellent, already ordered the second. 1st worked 3 years. But delivery this time just horror! For 35 $ waited more than 2 months
Fast shipping like performance cleaner
bardzo szybka wysylka 2dni. od razu przetestowany idealny do odswiezenia.Podchodzi pod maly dywan.
great job!
Received super fast I placed the order on Monday and on Wednesday I already had it at home I charged the battery and put it to work, at the moment a super happy wonder I hope after a few days I can say the same
Ordered 7.05 dostarczono 11.05 in small indoor rides chaotycznie but gives trick
fast delivery to bulgaria - around 12 days.Comes with local delivery company, not with bulgarian mail
In less than 24 hours I 've received it. You're the second I got, I had one that lasted three years. I got it in the warehouse. I recommend the purchase.
Vacuum cleaner arrived in 3 working days, shipping from Poland, odkurza like crazy. Big plus for store for additional filters and "mustache" zamiatające. Product well protected. Recommend salesman!
Got it! Very fast! Right on! There were no batteries on the remote. He's on the carpet right now. Thank you! Recommend!
Un robot foarte bun.
Completely apaixonada
Fast shipping. Not yet used. Loading the.
I just received it I didn't expect That the shipment was so fast, it looks very good and good finish.
Wonderful!
Product arrived in a day, is already working, case arises Additional something back and leave feedback, more satisfied.
Prfect Dela cat Mora tudi under stolom in vsepovsod
Fast delivery, well packed, very satisfied!