Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
The store very accurate. Fast Delivery
Dorazilo jako sledována zásilka českou poštou, perfektně zabalené, nepoškozené, plast vypadá perfektně, jsem spokojen i s prodejcem, za mě 5* thx
What a beautiful adhesive good product superior satisfied very ואחלה מוכרררר!!!!!
The shelf looks very worthy. Glued, keeps well.
Very fast delivery that in present times is very rare. Beautiful packaging, without a chance to damage the shelf. The store put an additional mount, which was very convenient. I recommend a punctual and reliable seller.
Arrived fast, easy to install and looks good.
The metal arc on the photo looks like a chrome plated, came aluminum, looks good too, not five stars, because a little scratched edge, although the packaging is whole .. The quality of the plastic is good, the installation took five minutes, looks great.
Everything is super
Quality is like good, not straight wow. To my bathroom is suitable for design, otherwise I would not take it.
i liked it. thanks to the store. recommended. sticks well
Received ahead of schedule. It looks very nice on. Let's hope it sticks
very quickly it came to Israel, exactly the thing as described, packed really well, I can recommend to order
It looks good.
Quality is good, packed perfectly, fast delivery, store recommend
Missing screw to secure bar. Fast shipping.
Just like the picture takes only 9 days to arrive in France, I arrive very well packed, and it is very easy to ride. Thanks very much I will buy again
Beautiful. Super fast. See how adhesives come out and I put additional comments
Very good quality and very fast delivery
Быстро доставили в Россию. Упаковано очень качественно. Приклеил к стене, посмотрим насколько прочная конструкция. Дренажные отверстия есть, после установки можно снимать - чтобы промыть.
well packaged. without defects. not yet tested
Everything is OK goods very good thank you very much to the store came very quickly
Все отлично. Как в описании. Упаковано хорошо. Приехало целым. Выглядит как на фото.
Everything is super... Packing quality is super The plastic is excellent. Recommend...
December 10 ordered, sent the next day, received on January 3. The shelf was packed perfectly. Nothing was damaged. After the wall was cleaned, only the fasteners were glued first. It says you have to wait 12 hours and then hang the shelf and put something there. They did. To buy we advise. Prosperity store
I'm very practical. I'm happy with the product, I come in with a dirt stain but it could be removed.
Zeer tevreden mooie stevige bakken kan veel in eenvoudig op de muur te bevestigen
Good quality, just need to prove it. He sent very fast.
Quality shelf, but narrow. Puffy jars will not fit.
Very easy and very fast
I 've been using it for a while. It feels good quality! You can put a lot of stuff. She looks beautiful too.