Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
A good case corresponds to the description I advise)
For this money is super!
Good quality goods. You can take yourself took on the A7 2018 year all the perfect village
Approached perfectly
The cover is very cool, the delivery took 3 weeks to Ukraine (Odessa)
Color different
It's color is pitch matt black, and very good quality. loving it.
The order is accurate and fast wine
Thank you, everything is super!
Son of davolen, blue looks even more beautiful than black. on the phone sits well.
Beautiful Male case.
as picture .. the magnetic part is weak
A good cover, and came very quickly.
the quality can be a better. the previous protector which i bought was sturdier
it's ok... I will try and order another case for my next phone Samsung galaxy s10plus
Everything is okay, good quality.
The first was driven to 100%, each fall saved the phone. A year later, mega of murder use fell off the ring, and the bumper itself is still intact
All norms. I came very quickly. Only on my A6 did not fit, but on A10 clearly.
Delivery fast, for 2 weeks maximum, the case perfectly fit the phone, the child is satisfied
The quality of the goods is satisfied, the speed of delivery too, to Buryatia reached 21 days. I recommend this store.
i receive the package ,is just like in the description. good one, i recommend it
Thank you very much to the store, I definitely recommend everything. Shol 18 days Yekaterinburg
Super Excellent very fast very good quality I recommend them in your sales and shipping are the best
not very thick plastik
Case cool
I arrive very fast excellent material indicated as it is in the announcement thanks
thnx alot
Very good quality and on mesur
Very cute and precise fit with the measurements of the cell phone, it takes a bit but not so long
Very satisfied, fast shipping, quality is good. Thank you very much
The cover is excellent, it sat perfectly. Seller Thank you recommend
I liked x the excellent price buy 28 days
Perfecto
Very good for your money.
The article is as shown in the app. It fits perfect on the mobile.
The cover is just a bomb!!! No jambs found, all the hood...!!!
Case very nice. Fits perfectly for A70. Enough Dlugi lead time 2 months but was worth. Recommend
прошло очень быстро. положили в один заказ. от души спасибо.