Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Product arrived well packaged very well maintained, still not tried, but like the photos ad.
The bottle is beautiful, a pity that my arrived all scratched.
Arrived right well protected, not got use yet but I ameiiiii
To shocked to last that took this by 1 and little. (penchinchei cool) loved too beautiful as in picture. So with a little scratch but the price Super worth it!! Pickled super well water❤
Ameei took 11 business days to arrive. The product not came very well packed but have no problem, perfect condition. It is 500m.
Received the product quality yet working perfectly
Just arrived home, took around about 15 days, top recommend.
Exceeded my expectations, very good, tested to see if it keeps the temperature but still quite liked.
True description, arrived before the deadline. Bottle very beautiful and compact.
Ameii too arrived in perfect condition Eh Oh product came well packed❤Very worth
Perfect product. I put cold water morning and the minimum I saw was 10C ° and the most that saw think was 73c ° Only one thing I found not correct was put that the capacity is 500ml… And the capacity is 400ml.
Looks very good, still not tested, arrived fast Ameiiiii
Beautiful is great quality as description! Very satisfied arrived in 19 days
Enjoyed arrived super fast will test the temperature after back with the result
Excellent Product, fast delivery!
Super fast shipping and delivery. Well packed, and working.
US'm impressed with the quality of this product. Perfect!!!! Loved. Arrived right on time delivery. Bought in bargain,'m very happy☺
Like products, lucky that won the pencicha, very good product, loved
Arrived very well packaged, very early estimated box came a little wrinkled but nothing interferes too. Has a great size, loved
produto de de ótima qualidade.muito bonito
Very good!
The ad informs, delivery in 12 days. But actually led 30 days. Got it right.
Very good the bottle, 500ml
Veery top!! Came up with box all right. Was my first purchase here then paid 1,10 and came all working yet. Adoreii. Tks.
Surprised me quite, put cold water and kept for 4 hours increasing only 1 degree, very beautiful and well finished. Recommend buying
Very good working perfectly just a little fragile led because after some days my wife dropped and stopped light but will buy another only to loved me and a great product
Amei! Perfeita.
Super happy arrived early. Packing in perfect condition and keep the temperature
Fast delivery, product exactly what eh described, quite liked.
Estou super feliz com essa aquisição. Super satisfeito!!! RECOMENDO!!!
I bought in bargain without trust the quality of product, but found excellent. Seal well to close, is accurate measuring temperature, left hours boiling water inside and was still in the same temperature when opened, chilled water also retains wonderfully. Found perfect in all aspects.
chegou certinho, bem rápido. amei só não testei ainda!
Loved the product. Like the photo. Came well packaged within.
Arrived in perfect condition but took 15 days to arrive but am satisfied thank you (: Recommend
Only came with the meter temperature burned through, not complete the number, otherwise she is great, it took almost two weeks delay delivery, but think it is the fault
Without words for the quality of this bottle, just wonderful.
Like and in Christmas RN
As in AD, she is beautiful. And
Perfect as described. Bought in bargain and very worth confess was afraid but came right well ahead of schedule and all as described. Thank you loved Ali
Beautiful perfect, as in normal size description is not small. Super indicate!