Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Delivery 2 weeks to the Far East. Very well packed, everything is whole, took his wife as a gift, she is an artist, appreciated. Stylish, beautiful, as in the photos. Charged, running. It's a shame that the store did not give a bag with a print.
Everything is fine! The order came in a week and the courier brought straight home, still such fast delivery I did not have any
good, love it. with gift bag
the toothbrush is really amazing . araived for 10 days.
Super toothbrush, firmly made, works flawlessly, future already charged. Beautiful design, wrapped in mega elegant box, perfectly Nada the gift. Seller dorzucił also free bag canvas bag :) WITH shipping from France came in 4 days. Recommend!
The brush looks unique and stylish. I bought it as a gift and the recipient is satisfied
Delivery 5 days from France to Germany. Everything was worn in perfect condition, in the kit there is a fabric bag. Quality is super. While I tried to clean only once. This is my first brush, so there's nothing to compare, but it vibrates powerful. An excellent option for a gift, especially with such a complete set.
Do fast. So good parcel. So perfect price. So amazing. 5* and many thanks. Perfect store !!!
Szczoteczka jest super i w dodatku jest piękna! Paczka doszła w 6 dni do Polski. Dziękuję sprzedawcy za gratis :)
She is gorgeous!!!! The design is just super! Ordered 9.13 came 17.12 SuperSpeed! I'll try and add a review
Good brush, beautiful. Works well
I ordered a set with a hairdryer, first came a hairdryer, and a brush in a week. I saw in the reviews that someone was put a shopper as a gift, but I did not put :( in work until I tried
Surprised, works very well
Great toothbrush with free tote bag Van Gogh.
It looks just great! High quality and elegant!
Brush chic! And by characteristics, and by design. Four different modes, we liked the most pulsating, well cleanses everything from the space between the teeth (and if it is turned on after washing the brush, then in just a few seconds it shakes all the water and the bristle remains barely damp!). Before that, many years used Oral B and surprised how far the technology has advanced)) and the most pleasant-it was possible to buy with an excellent discount on the new year's action's promotion R.! For such a brush is almost free, especially in the complete set with a dense quality case, stand and three nozzles, and also delivery from the Russian Federation.
Shipping very fast, in only 10 days has arrived. It's a very good brush, with various cleaning and USB charging modes. It has a super nice design and very good qualities. I recommend it ⭐⭐⭐⭐⭐
Chic for a gift. Packing is excellent. Got it in 5 days. In the kit there are two additional children of white color-one for polishing, another soft stiffness. Stand is a dubious thing, the diameter is more than the brush itself, the brush is not fixed, not stable, it is worth in fact on its own stand-as a decorative element, the functionality does not carry the stand. Case-plastic, charging without adapter (only short cord)
The corners of the box were crumpled, even though they were packed in a pupyrku. It reached less than 2 weeks before Ivanovo. Minus that there is no instruction for Russian. I liked everything else!
все отлично, красиво и качественно!
Fast delivery, everything works, a beautiful set! Handbag as a gift. Thank you!
Future Fast, about 2 weeks, very firmly and nicely packaged. Pre-works, see How to would check, recommend.
Good delivery speed quickly assembled and quickly sent the store, the gift will be perfect