Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Super fast shipping. 2 weeks to Oz. My toddler loves her bunny light. Highly recommended.
Shipping fast. Looks good. Color switches, brightness.
A cute rabbit came. Can light up and without a wire. (before charging.) white. No defects. There is no plug with the wire. Keeps the charge for a long time. The rabbit itself was packed in a white bag. The wire is an elastic band. In the kit instruction and characteristics in English. Carton packaging changed when sent. The goods are satisfied. But the gift need new packaging. Came quickly
Very soft and pleasant to the touch. Very nice. Inside really installed the jx18650 battery by 1200 mAh and six LEDs of two colors. The thing is really cool. A chic gift.
размер с ладонь,мягкий,приятный на ощупь...работает долгим прикосновением за хвост,также меняет цвет от белого в желтый и интенсивность через прикосновение за хвост.Пришло за 2 недели примерно
The bedside lamps are wonderful ^_^ To The Nizhny Novgorod region went a week, it's pretty fast (PDP delivery). Included USB wire for charging.
Excellent material and light super well, a bit damaged box, does not affect the product.
Very good lamp, came very quickly. Adjustable in brightness and between warm/cold light. Red backlight when charging. Pleasant to the touch silicone, the night light itself is quite light, easy to control and very cute.
First of all, thanks to the store, as I got this beautiful lamp thanks to Freebies. It is very pretty, it embodies a lot of light in both warm and bright light mode. It is made of very soft and soft silicone, and has a very modern, sweet, and kawaii design that adorns and draws attention. Perfect.
Чудовa purchase! All yak in description. Duge m 'yaky. You can see the stick in the middle. Ale ce Nibi everywhere Taki.
The child is delighted, shines as a night lamp perfectly. Trekking didn't fit at all. Delivery about a month.
Доставка составила 10 дней, до моей деревни в Алтайском крае. Привез курьер DPD. Заяц изготовлен из силикона, светит белым или жёлтым светом с регулировкой яркости. Не знаю хватит ли встроенного аккумулятора на ночь, после полной зарядки и использования дополню отзыв, на крайний случай аккумулятор можно самому заменить на более ёмкий.
Welcome all! I got such a miracle on sale 11. 11, the price is also normal, cheaper than anywhere in the city. Night light mainly serves as a toy for children)) rarely use for the purpose (only when children sleep). Delivery is also very noisy. You choose the item yourself)). Delivered safely, everything works, everything burns, everything gets infected! In the kit there are wires for charging the night lamp. Well, of course, if also the adapter was thrown))
Great quality product, came in original packaging, works exactly as advertised! Recommend!
They liked so much that they had to take the second one that they would not be able to.
Ordered 26.06.21, received 12.07.21 in the Stavropol territory, at the point of issue Ozon. Packed in a simple package + branded box, without damage. In the kit except for the bunny itself, a charging cable. Material and workmanship are good, pleasant tactile, did not notice the smell. Turning on/off-touching the tail, when holding-there is a gradual decrease in brightness with a subsequent transition from cold white to warm yellow, when turning on/off also does not change, when charging lights pink, when fully charged, it goes out. Good gift to the child, I recommend!
Very cool. Different modes and bright and muffled. Two color. Just touch the tail with your finger. No pressure.
Awesome product. Item exactly as described. The product and the lights are way better in reality than they are on my pictures. Highly recommanded. Thank you very much to the store.
The shipment arrived in no time and the store was very responsible. It works very well and the material and construction are super good. Completely recommended.
I'm happy with my lampara it doesn't take long and it lights up, loads and its burden lasts long
It's just incredibly cute and pleasant to the touch. Glows pretty bright
E bellissima carissima,mi piace cosi tanto,grazie
Кролик мягкий и красивый, не пахнет, зарядил немного и всё заработало.
This device I received on a free, sweet thing ..
This lamp is really beautiful is equal to the image, it looks very good. I highly recommend, it came very fast to Mexico.
I bought my daughter as a gift and did not lose. The child has so much joy. Works fine. The battery is charged from the network. Charged, the daughter took in the room and worked all night, only at lunch noticed that it still works and did not discharge. Ordered express delivery, took from the cash register "5-chki" earlier than promised. Very pleased with the order!
vendeur au top répond rapidement aux questions le produit est arrivé en 2semaines fonctionne très mignon
Very soft and pleasant to the touch. Everything works White, hot, the brightness changes.
Just received it. The bunny looks cute. Hope it will last.
Товар прибыл в срок. Упакован был только в родную коробку и все. Правда повезло и она не повредилась в пути. Качество отличное, очень приятный на ощупь. Покупкой довольна. Товар и продавца рекомендую.
Cool Hare, I thought it would be a little more. Delivered quickly, with courier home)
Super cute thing! Works perfectly, the light is pleasant (both white and yellow). At the maximum, even too bright, I make dim))
Nice night. Area at the bottom-with the palm of an adult. Very (too) soft. Light adjusted by tail: short touch-on/off, long touch-smoothly increase/decrease brightness (when reduced to a warm color). And vice versa). After a full ~ 3 H charge (came discharge) burns on average constantly already ~ 10 h with short breaks, still remains. The child will definitely like it. It was not long (less than 20d). Box, bar code, cable, instructor Engl. Recommend
The product corresponds to the description, all in working order, came in a crumpled box, but the whole. I thought that from the beating material, but in fact it turned out to be rubberized, an excellent night light in the nursery
Very nice arrived fast and well packed thank you
works very well, the dimming is great and silicone is soft, easy to operate. i recommend store, he sent fast.
Хороший ночник. На ощупь прям такой мягкий, резиновый. Включается лёгким касанием на хвостик. Яркость и белый-жёлтый свет регулируются. Работает от аккумулятора, на сколько ночей хватает пока не знаю. Пока на пятый день ещё горит) Заряжается около 4,5 часов.
In Moscow came in 6 days! Just a lamp, we admire. Easy to turn on by touching. White, can glow stronger and weaker, switch to Yellow warm light. When charging, it burns red, as in the photo :) delighted with it! Worth your money
Cute rabbit. Very soft. When charging is done, it is lit with a red indicator inside (photo in the dark). No smell. Delivery three days.
All the reviews are given. Recommend.