Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Ordered Vader, but sent stormtrooper. Quality is normal. In pictures, the size seems smaller than in reality.
Funny figure. Liked it
Quality so-so
Very good product, it took a while, but it arrived in excellent condition.
As reassuringly picture! Thank you!
Super!!!!!
Totally conforms to
The store sent quickly. The toy is good, made qualitatively.
Fast shipping to Chile , product according to description 10/10
Came quickly to Riga, the toys are large, not everyone will fit in the car (if the panel with a tilt) I didn't take that into account. The store is excellent, I ordered 2 white and black he wrote to him.. Everything came as I wanted!)
Very cute, bigger than I thought but that's not a bad thing
It's bigger than i ecspected, guess i should read cheerfully the description, but the head is moving very little, it's not for me.
Пришёл быстро. По просьбе продавец положил Штурмовик и Дарт Вёдер, отдельное спасибо. На фото крепление головы ниже, в реальности торчит на прудине высоко. покраска не на высшем уровне. Пластик хороший, упакован в целофан. Двух сторонний скотч был только с Дартом. На подошве штурмовик небольшой брак литья, выпуклые ноги. Чуть нагрел феном и вдавил обратно.
very good n cute
Very interesting thing, head On the spring.
The Stormtrooper is cool, the head is big, he pleases me very much!! Delivery is very fast, unexpectedly.
Very good material
Very good, recommend!
Fast shipping. Darth and stormtrooper came as shown in pictures.
lindo
Unscrupulously painted in a zone with weapons. But in general, not bad
Nice funny thing.
Very nice and good quality! It's bigger than you see in the pictures.
Produto de boa qualidade. Chegou antes do prazo e bem embalado. Recomendo o vendedor
Me acaba de mlegar y es muy chulo, clmo pega solo beo que tiene la cabeza mas arriba y se ve el muelle
Everything perfect
For its price is decent, it is a pity that there is no fastening
Ordered the 5, delivery planned between the 20 and the 23, arrived the 15 so super happy with the delay, the product is nice and in good condition is perfect
Perfetto
Everything is good, very high quality, came in time, tracked, store respect;)
Toy super. Shipping fast.
Приехал быстро, описанию соответствует
23 марта заказал, 5 апреля уже забрал, качество хорошее, доставкой доволен 5+, продавец супер. В комплекте есть двусторонний скотч.
It came very quickly and is of good quality.
no me gusta el muelle q trae en la cabeza, pero eso es un gusto personal, se lo quite y deje la cabeza fija al cuerpo.
It came a little earlier. Everything is super.
One of the best toy that I've never seen! Good quality!
Very nice
Bonito
Excellent Product, good quality and best arrived in 3 weeks in Chile.
Thank you to the store, I really liked the goods!
Awesome!!!! Thanks
The doll is made of plastic, the quality looks good. But the neck is a soft huge! Horrible! Very different photos of AD. Has ratings with pictures you can see. I had to tie the spring to be look acceptable.
lindo
Super! Quality at altitude!
The order is quite, came quickly. Each toy in a box, both packed in a separate carton. Thank you store!
Perfect
Excellent Product arrived very fast fulfilled all my aspects
very good
Very cool figures.
The toy is good, but very big head. Unexpectedly
Great piece
The head of the Stormtrooper is not white, but with a yellow tint. Different from the color of the torso. But in general, the norms