Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
A good organizer for wires and something larger than flash drives.
Excellent organizer for trips.
Excellent organizer, there is a small smell, but I think it will fade, super quality, delivery is just mega fast for a week at the cashier Pyaterochka, it's very convenient! Advise
Отличный органайзер!! Много в него входит, ткань плотная. Внутри перегородки на липучках, можно перемещать так как нужно именно вам. К покупке рекомендую!!
Delivery in 3 weeks. Goods are quality. Threads do not stick out. Locks work. Cloth is dense. The dimensions correspond to the description. Can be purchased in this store
That's the Mensha, for the lace-up and all sorts of people.
Quality norms, satisfied!
It's very good for the price you have
A rare case when the handbag is really more than expected
Gorgeous bag
Bought at a discount. Delivery fast about 1 month. The kit came whole and complete. In the set, a bag for wires and other trifles, as in the description. Thank the store for sending quickly and all.
The goods are very satisfied. I'll take more. The goods reached the RT in two weeks. Recommend. Thank you store!!!!
Отличная сумка для хранения. Внутри разделы можно сделать как хочется. Размер хороший! взяла на подарок мужу . уверена, ему понравится)
Товар пришел просто супербыстро! За 9 дней до Пензы. Я была приятно удивлена. Качество отличное, все как на картинке, нитки не торчат, швы скрыты. Есть небольшой запах. Липучки клеяться хорошо. Очень вместительная. Товар отслеживался на всем протяжении пути. Упакован был в плотный прозрачный пакет. Очень рекомендую и товар и продавца!
Доставлено за 2 недели, сумка качественная, рекомендую
Very fast delivery and quality recommend
Wonderful things, excellent quality, very roomy organizer.
Received in five days, quality cover
It is ok in general
Good product
The order was shipped and arrived very quickly. The bags are good. I order it for the second time. This time I ordered 2 pieces of different colors. They came the same way.
I arrive super fast. Excellent store. The quality is super good. I didn't expect it. Thank you so much!
It's bigger than I thought and it's very good. In the photo I put some reference for you to get an idea. But overall it's phenomenal. I 'd buy it again. In just over 7 days at home.
Got fast. It turned out to be even roomy than I thought. There will be 2 more power bank and external hard ones. Ksathi jumpers could have been bigger.
A good organizer case for charging and other trifles. The quality is good, there is no obvious smell. The material is nice. Large compartment with three Velcro tapes for the size of the contents.
Finally, this mess with wires, a bank and charges will be resolved.
Es tal como describe el vendedor, amplio y parece buen material. Es amplio y cabe todo genial. Es perfecto para tenerlo todo recogido y a mano. Llego en unos 10-12 días. Contenta con la compra, recomiendo vendedor.
Excellent suitcase) with the store did not communicate, the order reached 9 days in Vologda.
Excellent, comfortable bag. Thick enough and soft walls, so as not to damage electronic devices.
Value for money impeccable, fast delivery
Es igual a la foto y fue enviado muy rápido
Excellent the quality of these bags, very well built mobile divisions, fully recommended, the delay was only in my country with the shipping company. Excellent communication with stores
great product... you can watch unboxing and review on my YT ---> 128bizon LAB
отличная вместительная стильная. спасибо!