Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Good ones. Strong. For such a price everything is super. It's been over a month.
The parcel went for a long time, but it's apparently because of the sales in November, otherwise there are no complaints. Packed well, the glasses are whole, there are no scratches, napkins/rags are present. Thank you.
As always, everything is OK. Delivery to Mo 3 weeks.
good and fast. thnks
Everything works, thank you.
all ok
Thank you! Everything came up!
I do not recommend, the glasses are not in size, the corners are too rounded, they did not stick around the camera. Cut-out for camera and sensors No
Wonderful glasses! Quality, fit in size. I will order more
Packed chic)) In the same case, each glass is still separately packed in a soft bag, in the pencil case there are still napkins. All the glasses are whole, the delivery is fast, the holes are all in place. Seller recommend.
Everything came whole, until I glued it, if there is anything-I'll add it.
thanks
I learned everything.
The glass came not on my phone. the store immediately returned the money. An honest seller.
Thank you very much for the fast delivery! It came to St. Petersburg in 2 weeks, it's very fast. Everything came in excellent condition, as always with napkins for wiping glass. From this store we order not the first time, for 2 different phones of glass. Unfortunately, the child often beats them, saves always here the order of new ones. We recommend this excellent seller.
I order not the first time. The glasses are good, everything is well packed. The parcel arrived in 2 weeks.
That's the second time I 've bought the pack of three. They're very recommendable, especially if you're not careful with your mobile, like me. Unlike the previous one, this one has come with the closed chamber circle, so it costs a little more to put it in, but it finally looks great and therefore better.
Ok
The glass is honest. All only because it is sold immediately for 3 pieces, and from the first time it did not work out. From the second time like norms, but!!! The edges of the glass are not glued And napkins for cleansing are also so-so. I'm not happy with the order.
It came in time! all as in the description
In Tula region reached 17 days with the store did not communicate easily but there is not enough one around the entire perimeter MM and so OK
Delivery to Ukraine 17 days the goods are very well sealed completely suitable. Seller respect
Produit compliant
Delivery two month
All OK
5 out of 6 glasses came whole, one cracked. Delivery is very fast, up to the Dnieper less than a week.
28.11 ordered 13.12 for a new mail came together with a cover and a phone. The glass is whole, I have not glued it yet, as I will add to the tip
The glasses came quickly, all whole, not yet glued.
Is good
Ordinary glasses, nothing special, but for such a price is chic and the delivery is super fast with tracking, that for Ali recently is rare for this kind of goods
Corresponds to the description. It's not bad. sent immediately, delivered quickly qualitatively packed, to St. Petersburg in 20 days. satisfied, I recommend this store!