Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Thank you very much store for The Hours)) in the city The mines reached in 20 days. The product fully corresponds to the description, the display is bright, everything works, connected to the phone, packed very well, the boxes are all whole .. We are satisfied with your purchase))
He has arrived quickly in 6 days. Highly recommended bracelet, I have already bought several and great
The bracelet came in a month. The strap is very difficult to remove. When first connected to the network for its charge, the bracelet for a long time did not turn on (about 3 hours), although the USB Laptop and adapter are in working condition. I had to turn it off and wait a few hours. When reconnected, it did not turn on again. Already opened a dispute for a refund. Then again connected to the charging and finally he went to charge (charged about 2 hours). In the future synchronized with the phone, everything works (through the wearfit 2.0 app). I can't say anything about the accuracy of the measurements. Calls, SMS it takes, through the wearfit app you can find the bracelet wherever you put it.
Fast delivery, the bracelet is good quality, all functions work, the pressure measures +-overall correct, the Pulse shows accurately, but to remove the strap, to charge, almost broken, very tight sit. I can recommend the goods and store.
Super super fast shipping & Delivery 9 days to Poland.
Super fast delivery is only a week, thanks to the store to answer questions, because I suffered to connect pts for a long time. Watch liked
It's slow, also error when trying to logg in on the app so you can't even logg in. Only direct work. The touch is good and it has a lot of options... But doesn't help when it's super slow and the app doesn't work properly...
I liked it very much.
Спасибо большое браслет получил только не как не настрою все по китайскому и английскому языку
very good and fast sipping!!!!