Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Домашних животных нет, а вот пыль видно изумительно. Ужасная клава!!! Срочно буду чистить!!! Вещь очень полезная!!!
Works perfectly!
Small size, with its functions copes, took for illumination mormyshek.
Яркий, качественно собранный фонарик в крепком металлическом корпусе. Со своими задачами справляется на ура. Доехал за две недели.
The goods are good, there are small defects, but it is not critical.
This is the best thing I bought for the last time, it came without a hot sticker and an inscription on the handle and without a batarkey. With it I found a strange spot on the ceiling
Very good product. Compact, tough and gives very good light. Fast shipping. The stack is not included.
Excellent flashlight recommend!
Flashlight aluminum description match described by store. Very slow to arrive due to pandemia 90 days but is all OK
Perfect
It came quickly. Metal... the switch button is orange plastic .. quality in appearance... without battery. I put the battery in... everything works. Thank you
Слабый свет...
Everything works
Came very quickly, tracked. Shines normally, at the declared power
A wonderful lantern, simple and reliable.
Fast shipping and delivery. I ordered 2 flash lights one led and one UV from store and both working nice. Aluminum body of flash light have poor finish but is solid and looks like can last long. Light in such small body is satisfying. I’m happy with this shop and I can recommend.
It arrived quickly 18 days in Primorye. I checked the lacquer Harden, the goods are worth taking.
Pack dotarła very quickly to Poland. Well packaged. Recommend to everyone.
A+++
отправили быстро, трек отслеживался, в Москву за 10 дней
За эти деньги неплохой фонарик, быстрая доставка, работает от батарейки АА, я доволен.
Фонарик понравился, сделан на вид качественно. Не большой, легкий, вес без батарейки 38 грамм. Светит не ярко, но в темноте высвечивает предметы лучше, чем более дорогой и яркий фонарик
Пришел быстро, без батарейки. Работает, свои функции выполняет, на фото проверка на подлинность трансмиссионого масла. Маленький, удобный. Рекомендую!
Everything is super. Earned from a finger battery AA.
Everything is super! It came to Rostov-on-Don in three weeks. Track wasn't tracked. Works perfectly from one AA battery.
Small. Shining pretty good
Super quality, works well but low light.
Ordered to verify the authenticity of Mobil 1 engine oil. The lantern works, the letter O and the inscription 5W30 glow and change color, see the photo. The drawback-dull I would like to brighter. In medium light, you can check, but not in bright light Has a small size length of 9 cm, diameter 2.4 cm, Fastener for fastening.