Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Ok !!!
Магазин рекомендую! Товар пришёл раньше срока, за 14 дней! Котелок изготовлен качественно, если пользоваться аккуратно, думаю, прослужит долго! Покупкой доволен!
While everything suits. As I use-I'll add a review. Shipping fast.
Very light. For one person. It's enough to warm up the food and boil the tea.
Large, pleasant to the touch, handle rubberized
Excellent Product
Good bowels, you can not think of one better. In the reviews of solid nonsense about the use on the stake! If anything, the gas burning temperature reaches 1400, Pine firewood 624, Birch 816. Of course, you can melt the handle, you can wipe it with laziness, but what is the thin metal here? If there is water in the pot, it alone figs will not heat much higher than 100, at least for hours soup Vari, do not lead to any nonsense!
Just old quote. A minimalist for camping use to bought used very only family. Price only one less so very satisfied. Shipping wholesale very soon as Det. Camping water profusely and ramen boil eat nicer
Product Structure great. Durable cable.
VŠE v naprostém pořádku
Took 11.11. It was a long time, but it was not urgent for me. Good quality cookware. While tested only at home. Let's see how we behave in the field. Inside perfectly placed gas cylinder for 230g from Decathlon
It is accurate to the image and measurements although it looks somewhat small I think it is ideal not to occupy space and fulfill purpose. It would be great if both ollas pots fit harder, it is compensated with the travel bag to arrive just A few days after ordering it Super soon. Thank you
Zgodne z opisem szybka dostawa w 2 dni -wysyłka z Polski
The capacity is 800 and 400, after 10 minutes of heating before boiling there are stains and stains inside on the middle power of the burner. The bottom is thin after the season will unsubscribe. Flow to boiling gas 13G. Set weight about 217 grams.
Good but not as compact size as I thought
Great product and fast shipping
Everything is ok, just took quite some time to deliver
Everything corresponds to the description, looks quality and reliable.
Great quality
good quality
Fast delivery, in 18 days. Track number was tracked. With the store did not communicate, there was no need. All quality. At the time of purchase the best price. For the service and quality of 5 stars. I recommend this store and seller.
The parcel arrived in 2 weeks. Light pots, have a strange smell. I will add after the test in the campaign.
The Camping pot come in excellent condition very nice packaging i am very satisfied with the shop all of them are very friendly an helpful i recommend this to all who go to nature is very nice product for outdoors.
Took for 600R. Done well. You can take it.
Atėjo greičiau in for mėnesį. Man labai patinka, atrodo kaip nuotraukoje. Ačiū labai! Rekomenduoju.
Description matches. I collected 600 ml of cold water from the tap, covered the second (smaller) bowl. I put it on the gas stove (medium fire). Water boiling after 5 minutes The coating did not burn, there was no smell.
Smaller elements were just the month break. It also put cut into four pieces'm Countersunk camping gas also easily enter.
It came a little scrached
Product of good quality, the handles stick a little but after a good shave wash.
Product workmanship looks solid. Price very good, see how long will Life. Comfortable mesh to carry. Measuring Cup liquid inside also is useful. Nicely polakierowane and spasowane elements. Very light.
Delivered in 16 days. Everything ok, I recommend the product and the store.
Chic practical convenient
Everything suits, thank you