Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Ok
bonito
The Mail doesn't look very long, but it's just like in the photo
Great product
Muto good arrived before the expected
Instructions not included. Big disappointment.
Alles gut
All good
it arrives in good shape
Trying it right now
Delivered on time, well packed, I recommend the store!
Came super fast, for the cost not bad
Much nicer from Silver live. Indicate the hour, working display very clear. Recommend.
Paprastutis laikrodukas.
it's was very fantastic and very good thanks for cooperation I really appreciated thanks once again for cooperation nice to see you next product
Just like what it shows in the fogo
Arrived on time
It is OK.
Viskas Super, Aciu pardavejui
As you can see in the photo. At the moment it works, but when I use it I will recomment
Material 100% plastic, feel 1/3 part of the value, but in the end they came functional and they look good, no more than you can expect from a product of that origin and price
Super xulo same as the images it takes me a month to arrive but it's a quality product price I'm very happy
Everything came super well the clock works equally as the description says I arrive in record time
Order well received thank you bcp
All by description
Good.
Although I was wrong watch pence that was smart, it's very good for the price.
Magnificent is all plastic but gives the punch, the very pretty and adaptable aesthetic to super narrow dolls. Plus delivery in 15. Very happy. It has seconds and date in addition to the time
Cool
Perfect, nice and brand perfectly, arrived very fast
It was ali express's best service a little late to arrive but when I get there I get so excited that big products you sell thank you very much
Very nice, it came to me with a thank you note. Good product.
For the price you can expect most, it looks like toy.
maravilloso
Super glad took a while but arrived
Norms watches
Quickly came, and a good watch
All like please full compliance with description
It took a month and half,
The watch is plastic, I bought it for my kid for school, it performs its function in price quality, but it is very loose. It weighs nothing.
It's okay.
Nice watch very well packed. I recommend
It's just a watch, nothing. More. Very light and it seems to me fragile, the plastic is thin, the strap is silicone thin, as the toy looks. A man will definitely not work, a boy only. I took the kit second mechanical watch, these are better, although the silicone strap will have to be changed
Muyito good product
Like the watch was described. Thank you
It's very light, you can change the mesh, good quality.
Very beautiful, loved the watch and arrived early
ok
beautiful watch.
Very nice, same as description. Thank you, store, you are very good !
Nice
Very cool. Through simple but cool
Received in good condition
it's was very fantastic and very good thanks for cooperation I really appreciated thanks once again
Seller sociable well done to all questions answered hours normal will go for its price
I have resided my package on the right date, I am very comfortable, I reward it
Very fast and safe received before I expected
The product corresponds to the description, the clock came in nine days. Thank you store. Recommend