Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
The spouse has suffered a heart attack now necessarily health control. Checked on all non-animated objects, do not measure, put on hand the data clearly appeared. Thank you very much for the goods
Ordered a watch and reached very quickly. Very high quality strap, soft, you can easily wipe it if contaminated. Came with a charge of 67%. The watch is very good when notification or calls appear soft vibration, which very much liked. Charging is just fire, charges quickly. And what is very important on my account that this watch is suitable not only for the girl well and the guys, and that they can be worn both on a thin hand and on a full. Thank you very much for quickly and qualitatively sending. Everything is super!
It came to Rostov region in 7 days, packed neatly, the working capacity was not checked
the watch is nice, at least for the price paid. it arrived faster than I expected, I will use and update the comments. so far it works good with the app.
Very good product arrived faster than expected It took less than 15 days
Excellent quality, well packaged, arrived in less than a month pro Ceará. Will buy more for sure.
Excellent
Just like the video and the descriptions. Product highly recommended!
Very top even arrived perfect and before the deadline, am very satisfied
Продавец отправил все прямые поставки очень быстро
I ordered 19.12.2020. I thought it would come in the first numbers of January. As stated... But... There was a long delay... Wrote off with the store 24.01.2021. And come on 27.01.2020. The box is damaged... I was afraid that the clock would be broken. But they were whole. At least so. Thank you so much! Advise! Seller good!!!
Great quality
Very good quality thank you very much
I use the day while working. Delivered to Ulyanovsk in 3 days, ordered from Russia.
What to talk this service, delivery super fast, the product came packaged, did the testing heartbeat, blood pressure and oxygenation working perfectly. Loved and recommend. Thank you❤
Description very accurate and very good product, shipping by the store was on the same day purchase, thanks☺️
Excelent service!
For their money is quite a worthy option. Pressure-shows wrong. The Pulse and amount of oxygen in the blood is accurate enough. The pedometer also needs to be adjusted, TC is hanging. The other functions did not have time to try.
Lindooo! The "dirty" was the film that took the wrong adhesive! Bought 09/12 and arrived on 25/01!
Just like the description
Just like the description, recommend
Watches awesome
Good watches for this price category. Ordered delivery from Russia, came to Kazan in 5 days, the courier delivered to the door. Came charged for 73% after 5 days of operation left 22%.
Very cool clock)) sent quickly and came a little more than 2 weeks in Mo. After the old ксиаоми-2 thin bracelet, these are just a masterpiece!)) legit through Da fit app, everything works-pedometer, pulse, oxygen, sleep, messages on votsap come, though the last 3 only, but this is quite enough. There is a camera, it works, but in fact it is not necessary, because through the phone there is a photo, and on the phone there is already a camera. 3 bright screens can also be customized your own. There is even a flashlight)) many sports modes, one checked, everything works. Protective film is also there, I really ordered myself a separately shockproof glass, will come, replace. And so everything is fine. The only thing, it's a flimsy plastic buckle, which I immediately replaced without problems, and the watch began to look side-rate)) in general, I recommend to buy as an inexpensive and cool product. Thank you to the store, very happy with the purchase. Sorry for my French writing from the phone)) success to you and development.
Great product. Came well packaged and delivers what it promises the watch and top.
hubo un error en el seguimiento, pero se ha solucionado. Muy contento el producto cumple 100%
Beautiful, cost-effective. Only the gold is half orange, my wife
St. Petersburg reached two weeks. I have not checked the work yet. I bought it as a gift. If I do not add a review, then work normally.